Director, EU Revenue Operations

PayPal; Dublin; On-site; EUR 120,000 - 180,000; Full time

Job summary

PayPal in Dublin, Ireland, seeks a Director of Revenue Operations for Europe to lead regional revenue operations and drive scalable, cross-functional execution across forecasting, pipeline management, sales planning and executive reporting.

You will partner with European leaders to implement global initiatives, build governance, and mentor senior managers while delivering measurable improvements in revenue performance.

Qualifications

• 10+ years of revenue/sales ops experience.
• Bachelor's degree or equivalent combination.

Responsibilities

• Formulate regional revenue operating plan with European leadership.
• Lead forecasting, pipeline reviews, and executive reporting.
• Oversee CRM governance, compensation and process changes.
• Drive cross-functional collaboration across Sales, Finance, Legal and Marketing.
• Coach and develop a high-performing Revenue Ops team.

Skills

Revenue Ops

Sales Ops

Leadership

CRM governance

Forecasting

Cross-functional

Change management

Collaboration

Education

Bachelor's degree

Tools

Salesforce

ERP systems

Job description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Director, Revenue Operations - Europe will lead the regional Revenue Operations function, supporting sustainable revenue and TPV growth across European markets. The role will drive operational excellence across forecasting, pipeline management, sales planning, performance reporting, CRM governance, process optimisation and commercial execution. Working closely with European commercial leadership and global Revenue Operations Centres of Excellence, the role will translate regional requirements into scalable solutions and lead effective deployment, adoption and change management.

Job Description:

Essential Responsibilities:

• Formulate business strategies to optimize revenue operations.
• Advise executive leadership on sales support improvements.
• Manage large-scale projects to streamline sales processes.
• Coordinate with various departments to ensure seamless operations.
• Mentor senior managers and guide their professional development.

Minimum Qualifications:

• 10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications :

Key Responsibilities

• Partner with European commercial leaders to develop and execute the regional revenue operating plan.
• Establish effective operating rhythms for forecasting, pipeline reviews, business performance and executive reporting.
• Lead commercial planning, capacity planning, quota setting and annual go-to-market readiness.
• Improve sales productivity through process simplification, standardisation, automation and effective CRM utilisation.
• Own governance of key revenue processes, including opportunity management, pricing, approvals, risk, legal and deal management.
• Develop reporting and analytics that provide clear insight into revenue performance, pipeline health, productivity, risks and opportunities.
• Lead European implementation of global initiatives across systems, analytics, compensation and process transformation.
• Represent European requirements in global programmes and ensure appropriate consideration of local market needs.
• Drive stakeholder engagement, communications, adoption and change management across the region.
• Build strong relationships with Sales, Partnerships, Account Management, Customer Success, Finance, Marketing, Legal, Risk, Product and Technology.
• Lead, coach and develop a high-performing Revenue Operations team.

Required Experience and Skills

• Significant experience in Revenue Operations, Sales Operations, Commercial Operations or a related function.
• Typically 10+ years' experience in an international, complex organisation, ideally within payments, fintech, financial services or technology.
• Proven experience leading and developing teams across multiple countries.
• Stro