Dining Account Manager

Sodexo Group; Dublin; On-site; EUR 70,000 - 94,000; Full time

Benefits offered by this job

Unlimited access to wellbeing platform

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo is seeking a Dining Account Manager to lead the delivery of dining services across Ireland, including multiple sites. The role requires senior-level, multi-site operational leadership and full P&L responsibility to drive profitability and exceptional client service.

You will partner with Microsoft stakeholders and Sodexo teams to deliver innovative dining concepts, maximise growth, uphold health and safety standards and manage budgets, forecasts and labour costs across the portfolio.

Qualifications

• Proven multi-site operational leadership experience.
• Strong commercial experience with full P&L responsibility.
• Experience leading and developing management teams.
• Strong client and stakeholder management skills.
• Experience driving commercial growth and improving operational performance.
• Knowledge of KPIs, SLAs, budgeting and forecasting.
• Knowledge of Health & Safety and Food Safety legislation.
• IOSH Managing Safely would be advantageous.
• Full driving licence and willingness to travel between sites.

Responsibilities

• Lead the operational delivery of dining services across the ROI portfolio.
• Manage and develop Catering and Dining Managers across multiple sites.
• Take full P&L responsibility for the portfolio, managing budgets, forecasting, labour costs and overall profitability.
• Drive participation, revenue growth, productivity and agreed commercial targets.
• Build strong relationships with stakeholders and act as a trusted strategic partner.
• Ensure SLAs, KPIs and contractual commitments are consistently achieved.
• Drive innovation across food, beverage, hospitality and retail concepts to improve customer experience.
• Identify opportunities for organic growth, contract extensions and additional services.
• Ensure high standards of food safety, HACCP, Health & Safety, allergens, COSHH and environmental compliance.
• Lead audits, operational reviews and continuous improvement initiatives across the portfolio.
• Champion sustainability, including waste reduction and more efficient use of resources.
• Work closely with Sodexo support functions including Finance, Purchasing, Digital, Marketing and AI.

Skills

Multi-site operational leadership

Full P&L responsibility

Team leadership

Client relationship management

Stakeholder management

Budgeting & forecasting

KPIs & SLAs

Health & Safety knowledge

Food Safety knowledge

Excellent communication

Full driving licence

Education

Food Safety Level 3

IOSH Managing Safely advantageous

Job description

Dining Account Manager

Location: Dublin, Republic of Ireland (Multi-Site Position)
Contract: Full-time, Permanent
Salary: €82,000 per annum plus Sodexo Benefits

We’re looking for an experienced Dining Account Manager to lead the delivery of a key account’s dining services across Ireland.

This is a senior multi-site role, responsible for delivering an exceptional dining and hospitality experience while managing the commercial, operational and people performance of the portfolio. You’ll work closely with Microsoft stakeholders and senior Sodexo teams to drive innovation, continuous improvement and long-term growth.

The Role

• Lead the operational delivery of dining services across the ROI portfolio.
• Manage and develop Catering and Dining Managers, creating high-performing teams across multiple sites.
• Take full P&L responsibility for the portfolio, managing budgets, forecasting, labour costs and overall profitability.
• Drive participation, revenue growth, productivity and agreed commercial targets.
• Build strong relationships with stakeholders and act as a trusted strategic partner.
• Ensure SLAs, KPIs and contractual commitments are consistently achieved.
• Drive innovation across food, beverage, hospitality and retail concepts to improve customer experience.
• Identify opportunities for organic growth, contract extensions and additional services.
• Ensure high standards of food safety, HACCP, Health & Safety, allergens, COSHH and environmental compliance.
• Lead audits, operational reviews and continuous improvement initiatives across the portfolio.
• Champion sustainability, including waste reduction and more efficient use of resources.
• Work closely with Sodexo support functions including Finance, Purchasing, Digital, Marketing and AI.

About You

We’re looking for someone with:

• Proven multi-site operational leadership experience within contract catering, hospitality or workplace services.
• Strong commercial experience with full P&L responsibility.
• A track record of leading and developing management teams.
• Strong client relationship and stakeholder management skills.
• Experience driving commercial growth and improving operational performance.
• A strong understanding of KPIs, SLAs, budgeting and forecasting.
• Good knowledge of Health & Safety and Food Safety legislation.
• Food Safety Level 3 qualification.
• IOSH Managing Safely would be advantageous.
• Excellent communication, influencing and problem-solving skills.
• A full driving licence and flexibility to travel between sites.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications