Dining Account Manager

Allscreens Nationwide Ltd; Ireland; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Wellbeing platform access

Employee Assistance Programme

24hr virtual GP Service

Pension plan

Bike to Work scheme

Sodexo discounts

Job summary

Sodexo is seeking an experienced Dining Account Manager to lead the delivery of key dining services across Ireland. The role requires strong multi-site leadership, commercial oversight with full P&L responsibility, and the ability to drive growth and excellence across multiple sites.

You will work with Microsoft stakeholders and senior Sodexo teams to deliver an exceptional dining and hospitality experience, ensuring safety, quality, and continuous improvement while managing budgets and key

Qualifications

• Proven multi-site operational leadership experience within contract catering, hospitality or workplace services.
• Strong commercial experience with full P&L responsibility.
• Track record of leading and developing management teams.
• Excellent client relationship and stakeholder management skills.
• Experience driving commercial growth and improving operational performance.
• Solid understanding of KPIs, SLAs, budgeting and forecasting.
• Good knowledge of Health & Safety and Food Safety legislation.
• A full driving licence and ability to travel between sites.

Responsibilities

• Lead the operational delivery of dining services across the ROI portfolio.
• Manage and develop Catering and Dining Managers, creating high-performing teams across multiple sites.
• Take full P&L responsibility for the portfolio, including budgets and labour costs.
• Drive participation, revenue growth and productivity to meet commercial targets.
• Build strong relationships with stakeholders and ensure SLAs and KPIs are met.
• Champion sustainability and drive continuous improvement across the portfolio.

Skills

Multisite leadership

Stakeholder management

Budgeting & forecasting

Strategic relationship building

Problem solving

Job description

Location: Dublin, Republic of Ireland (Multi-Site Position)

Contract: Full-time, Permanent

We’re looking for an experienced

Dining Account Manager to lead the delivery of a key account’s dining services across Ireland.

This is a senior multi-site role, responsible for delivering an exceptional dining and hospitality experience while managing the

commercial, operational and people performance of the portfolio. You’ll work closely with Microsoft stakeholders and senior Sodexo teams to drive innovation, continuous improvement and long-term growth.

The Role

• Lead the operational delivery of dining services across the ROI portfolio.
• Manage and develop Catering and Dining Managers, creating high-performing teams across multiple sites.
• Take full

P&L responsibility for the portfolio, managing budgets, forecasting, labour costs and overall profitability.

• Drive participation, revenue growth, productivity and agreed commercial targets.
• Build strong relationships with stakeholders and act as a trusted strategic partner.
• Ensure SLAs, KPIs and contractual commitments are consistently achieved.
• Drive innovation across food, beverage, hospitality and retail concepts to improve customer experience.
• Identify opportunities for

organic growth, contract extensions and additional services.

• Ensure high standards of food safety, HACCP, Health & Safety, allergens, COSHH and environmental compliance.
• Lead audits, operational reviews and continuous improvement initiatives across the portfolio.
• Champion sustainability, including waste reduction and more efficient use of resources.
• Work closely with Sodexo support functions including Finance, Purchasing, Digital, Marketing and AI.

About You

We’re looking for someone with:

• Proven multi-site operational leadership experience within contract catering, hospitality or workplace services.
• Strong commercial experience with full P&L responsibility.
• A track record of leading and developing management teams.
• Strong client relationship and stakeholder management skills.
• Experience driving commercial growth and improving operational performance.
• A strong understanding of KPIs, SLAs, budgeting and forecasting.
• Good knowledge of Health & Safety and Food Safety legislation.
• IOSH Managing Safely would be advantageous.
• Excellent communication, influencing and problem-solving skills.
• A full driving licence and flexibility to travel between sites.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.