Diabetes Care & Digital Health Support Assistant

NHS Scotland; Hospital; Presencial; EUR 24.000 - 26.000; Tempo integral

Resumo da vaga

NHS Highland is seeking an enthusiastic Band 3 Diabetes Healthcare Support Worker to join the Diabetes Specialist Nurse Service at Raigmore Hospital. The role provides administrative, educational, digital and clinical support to improve patient experience and diabetes care across inpatient and outpatient services.

You will help patients learn to use glucose monitoring equipment, sensor technology and digital diabetes platforms while supporting the smooth running of the service.

Qualificações

• Excellent IT and computer skills, including Microsoft Office.
• Experience using electronic record systems and databases.
• Strong organisational and administrative skills.
• Ability to prioritise workload and work independently.
• A positive, flexible and patient-centred approach.
• An interest in diabetes care and supporting people to manage their condition.

Responsabilidades

• Demonstrate blood glucose monitoring meters and sensors to patients.
• Support patients to use diabetes technology and digital health applications.
• Upload and download blood glucose and sensor data to clinical software systems.
• Manage telephone enquiries and direct patients to the appropriate member of the team.
• Book and coordinate outpatient appointments and clinics.
• Maintain electronic patient records and administrative systems.
• Order and manage stock of patient education resources and supplies.
• Provide health promotion support relating to healthy eating, physical activity and diabetes self-management under the direction of the Diabetes Specialist Nurses.
• Support Diabetes Specialist Nurses in outpatient clinics, inpatient wards, obstetric diabetes services, young adult services and insulin pump clinics.
• Assist with data collection, audits and service improvement activities.

Conhecimentos

IT skills

Electronic records experience

Organisational skills

Workload prioritisation

Patient-centred approach

Interest in diabetes care

Descrição da vaga

NHS Highland is seeking an enthusiastic Band 3 Diabetes Healthcare Support Worker to join the Diabetes Specialist Nurse Service at Raigmore Hospital. The role provides administrative, educational, digital and clinical support to improve patient experience and diabetes care across inpatient and outpatient services.

You will help patients learn to use glucose monitoring equipment, sensor technology and digital diabetes platforms while supporting the smooth running of the service.