Deputy Cleaning Manager

Samsic Facility Ireland; Dublin; On-site; EUR 45,000 - 60,000; Full time

Job summary

Samsic Facility Ireland is seeking a Deputy Cleaning Manager for a prestigious venue in Dublin City. This role requires ensuring a high-quality cleaning operation, supervising staff, and supporting team performance to maintain client satisfaction. Strong IT skills are essential for reporting and operational systems usage.

The successful candidate will work 40 hours per week, including evenings and weekends, with a focus on compliance, service quality, and continuous improvement.

Join a diverse team committed to creating an inclusive environment in the workplace.

Qualifications

• Must be able to complete all tasks accurately and on time.
• Communicate information in a courteous manner.
• Possess a high degree of integrity.

Responsibilities

• Support daily operations to meet KPIs and SLAs.
• Supervise and manage staff performance.
• Ensure compliance with health & safety regulations.

Skills

Self-motivated

Team player

Strong IT knowledge

High integrity and confidentiality

Adaptability

Tools

Microsoft Office

Reporting tools

Job description

Title

Deputy Cleaning Manager

Reports To

Client Services Manager

Hours

40 hours per week (evening and weekend work required)

Job Summary

This position is based at a prestigious five-star venue in Dublin City and offers an exciting opportunity to support the delivery of a high-quality cleaning operation. The successful candidate will play a key role in ensuring operational excellence, maintaining exceptional client satisfaction, supporting team performance, and driving continuous improvement across the contract. Strong IT skills are essential, as the role involves reporting, scheduling, performance monitoring, and the effective use of operational systems to support day-to-day service delivery.

Key Responsibilities

• Support daily site operations, ensuring services meet KPIs, SLAs, and contract requirements
• Supervise staff, including scheduling, training, recruitment, and performance management
• Manage budgets across labour, materials, and equipment
• Act as a key contact for clients and teams, resolving issues and maintaining strong relationships
• Monitor service quality through audits, site visits, and contractor oversight
• Ensure compliance with health & safety and company policies
• Lead a customer-focused team and support ongoing development
• Provide regular reports and updates on site performance
• Utilise company systems and technology effectively to support operational delivery, reporting, workforce management, and client communications

Requirements

• Must be self-motivated and complete all tasks in a professional, accurate, and timely manner
• Team player, yet highly self-driven and ambitious
• Communicate all information in an open and courteous manner
• Possess the highest degree of integrity and confidentiality at all times
• A professional and dynamic person that can adapt to change as required
• Strong IT knowledge and confidence using business systems, reporting tools, and Microsoft Office applications

Preferred Skills

• High level of proficiency in the Microsoft Office suite, particularly Excel, Word, Outlook, and PowerPoint
• Ability to multitask and prioritise workload effectively
• Ability to work under pressure in a busy environment while maintaining high standards of work
• Strong analytical and problem-solving skills
• Experience using workforce management, scheduling, or facilities management systems is desirable

Inclusion Matters

We're proud to be an equal opportunity employer. At Samsic Facility, we celebrate diversity and are committed to building an inclusive environment for everyone. If you need accommodations during the application or interview process, just let us know.