Dental Receptionist & Patient Care Coordinator

Alexandra Dental Practice; Dublin; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Bike to work scheme

Job summary

Alexandra Dental Practice in Glasnevin, Dublin 9, is seeking a friendly receptionist to join our team. You will manage appointments, handle calls and emails, process payments, and maintain patient records with strict confidentiality.

The ideal candidate has at least 1 year of front-of-house experience, strong communication and IT skills, and the ability to multitask in a busy dental reception environment. This is a full-time, on-site position in Ireland.

Qualifications

• Minimum 1 year in front-of-house or admin role, preferably in dental/medical settings.
• Excellent verbal and written communication with a customer-first approach.
• Strong IT skills and familiarity with practice management software.

Responsibilities

• Be the first point of contact for patients.
• Schedule appointments, cancellations, and recalls.
• Answer calls, emails, and patient inquiries.
• Process payments, issue receipts, and reconcile cash.
• Maintain accurate patient records with GDPR compliance.
• Keep reception and waiting areas tidy.
• Assist clinical staff with admin tasks.

Skills

Customer service

Verbal communication

Written communication

Multitasking

IT skills

Tools

Practice management software

Job description

Alexandra Dental Practice in Glasnevin, Dublin 9, is seeking a friendly receptionist to join our team. You will manage appointments, handle calls and emails, process payments, and maintain patient records with strict confidentiality.

The ideal candidate has at least 1 year of front-of-house experience, strong communication and IT skills, and the ability to multitask in a busy dental reception environment. This is a full-time, on-site position in Ireland.