Deli Manager/Chargehand

Centra; Dublin; Hybrid; EUR 28,000 - 42,000; Full time

Job summary

Centra in Dublin is seeking an experienced Deli Supervisor to ensure the department operates efficiently and delivers high-quality products and service to customers. You will lead and train staff, manage rosters and budgets, and drive sales and margins across all deli areas.

The role requires HACCP and food safety training, strong numerical skills, and proficiency with Microsoft Office. You will address customer queries and contribute to fresh food innovations to delight shoppers daily.

Qualifications

• 2 years experience in a Supervisor/Manager role is desirable

Responsibilities

• Live Centra brand-values (Proud, Energetic, Imaginative, Community-Based).
• Prepare the presentation and layout of the deli serve over.
• Drive sales and margin across all key deli areas.
• Be responsible for KPIs: sales, margin, waste, pricing, promotions.
• Implement planograms correctly.
• Minimise waste and shrink in the department.
• Bring new ideas on fresh food innovation via research and benchmarking.
• Share knowledge, recipes and recommendations with shoppers.
• Train all new deli staff.
• Handle customer queries professionally and in line with store policy.
• Engage with new initiatives and new ways of working.

Skills

Leadership

Fresh food expertise

Sales KPI management

Budgeting & rostering

HACCP & food safety

Waste management

Microsoft Office

Numerical skills

Customer focus

Inspiring, leading & developing people

Tools

Microsoft Office

Job description

Main purpose of the role:
Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services.

The ideal candidate will have/be:

• 2 years`experience in a Supervisor/Manager role is desirable
• 1 years` experience in a role with indepth experience to fresh food is desirable
• Experience in successfully achieving sales targets and KPIs
• Experience in gross profit and margins is essential
• Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements
• Experience in ordering for deli departments and managing waste within a fresh food department
• Good knowledge of Microsoft Office (Excel, Word)
• Numerical skills
• Ability to roster and adhere to budgets
• Have a true passion for the food industry and as such be creative and innovative with the fresh offering
• Customer focused manager who can build a quality and loyal customer base
• The ability to inspire, lead and motivate employees through support and development.

Main duties

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Prepare the presentation and layout of the deli serve over
• Drive sales and margin across all key areas of the deli
• Responsible for KPIs such as sales, margin, waste management, pricing and promotional displays
• Implement planograms correctly
• Minimise waste and shrink in the department
• Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors
• Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers;
• Train all new employees to the deli
• Deal with all customer queries and efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Monday shift: 05:30 to 14:30

Tuesday shift: 05:30 to 14:30

Wednesday shift: 05:30 to 14:30

Thursday shift: 05:30 to 14:30

Friday shift: 05:30 to 14:30

Please note that the start and finish times stated are only an approximate

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders. Check out our other brand for vacancies