Data Center Technician — 24/7 Infrastructure Ops

Amazon Inc.; Dublin; On-site; EUR 38,000 - 52,000; Full time

Job summary

Amazon is seeking a Data Center Technician in Dublin to join the Operations team responsible for the maintenance and upkeep of data center infrastructure. The role operates on a 24x7 shift rotation with hands-on hardware responsibilities and direct interaction with internal and external stakeholders.

The ideal candidate has hands-on hardware experience, networking know-how, and a proactive approach to problem solving.

Qualifications

• High school diploma or equivalent required.
• Experience with computer hardware troubleshooting and repair.
• Experience in networking.

Responsibilities

• Work and meet SLA's against assigned trouble tickets via a directed workflow.
• First line touch point for hardware troubleshooting and technical issues.
• Perform regular server hardware repairs (drives, motherboards etc).
• Carry out routine network, server hardware and OS related repairs.
• Work with cross-functional teams on a regular basis to complete routine work.
• Engage with Smart Hands in EU Regional POPs.
• Adhere to security and safety best practices in the data center.
• Participate in Data Center power and cooling events.
• Participate in team meetings for metric analysis and daily/weekly goals achievement.
• Identify and help create documentation for use globally.
• Identify and help create process improvements relevant to the data center environment.
• Perform server upgrades, rebuilds, scheduled works as required.
• Interact with third party vendors and contractors.
• Contribute to the development of other team members.

Skills

Hardware troubleshooting

Networking

Linux commands

Education

High school diploma or equivalent

Job description

Amazon is seeking a Data Center Technician in Dublin to join the Operations team responsible for the maintenance and upkeep of data center infrastructure. The role operates on a 24x7 shift rotation with hands-on hardware responsibilities and direct interaction with internal and external stakeholders.

The ideal candidate has hands-on hardware experience, networking know-how, and a proactive approach to problem solving.