Data Center Technician: 24/7 Cloud Infra Ops

Amazon Web Services (AWS); Dublin; On-site; EUR 35,000 - 65,000; Full time

Job summary

Amazon Data Services Ireland Limited is seeking a Data Center Technician to join the Operations team in a 24/7 shift-based role. You will support data center infrastructure, perform hardware repairs and OS-related maintenance, and work with cross-functional teams to meet SLA targets.

Ideal candidates have hands-on hardware experience, with networking knowledge and familiarity with Linux commands. This role requires on-site work at AWS facilities in Ireland and offers opportunities to contribute

Qualifications

• High school or equivalent diploma.
• Experience with computer hardware troubleshooting and repair.
• Experience in networking.

Responsibilities

• Work and meet SLA’s against assigned trouble tickets via a directed workflow.
• First line touch point for hardware troubleshooting and technical issues.
• Perform regular server hardware repairs (drives, motherboards etc).
• Carry out routine network, server hardware and OS related repairs.
• Engage with Smart Hands in EU Regional POPs.
• Adhere to security and safety best practices in the data center.
• Participate in Data Center power & cooling events.
• Participate in team meetings for metric analysis and daily/weekly goals achievement.
• Identify and help create documentation for use globally.
• Identify and help create process improvements relevant to the data center environment.
• Perform server upgrades, rebuilds, scheduled works as required.
• Interact with third party vendors & contractors.
• Contribute to the development of other team members.
• Knowledge of Linux Operating Systems and Commands.

Skills

Hardware troubleshooting

Networking

Education

High school or equivalent diploma

Job description

Amazon Data Services Ireland Limited is seeking a Data Center Technician to join the Operations team in a 24/7 shift-based role. You will support data center infrastructure, perform hardware repairs and OS-related maintenance, and work with cross-functional teams to meet SLA targets.

Ideal candidates have hands-on hardware experience, with networking knowledge and familiarity with Linux commands. This role requires on-site work at AWS facilities in Ireland and offers opportunities to contribute