Data Center Technician

Temple Recruitment; Dublin; On-site; EUR 35,000 - 50,000; Full time

Benefits offered by this job

Employee assistance program

Flexitime

Sick pay

Work from home

Job summary

A prominent recruitment agency is seeking a Data Center Technician in Dublin. This full-time role involves maintaining data center infrastructure, troubleshooting hardware, and collaborating with technical teams. Ideal candidates will possess a high school diploma, experience in hardware repair, and networking, with opportunities for professional growth. Flexible work options are available.

Qualifications

• Hands-on hardware experience.
• Experience with computer hardware troubleshooting and repair.
• Experience in networking.

Responsibilities

• Work and meet SLA’s against assigned trouble tickets.
• First line touch point for hardware troubleshooting.
• Perform server hardware repairs.
• Carry out routine network and server hardware repairs.
• Work with cross-functional teams.
• Engage with Smart Hands in EU Regional POPs.
• Adhere to security and safety best practices.
• Participate in Data Center power & cooling events.
• Identify and help create documentation.
• Perform server upgrades and scheduled works.
• Contribute to the development of other team members.

Skills

Computer hardware troubleshooting

Networking

Linux Operating Systems

Education

High school or equivalent diploma

Job description

Job Description

This role presents a unique opportunity to work in some of the world’s most cutting-edge data centers. Data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.

A Data Center Technician will work as part of the Operations team whose primary responsibility is the maintenance and upkeep of the data center infrastructure. The candidate may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others). The position is full-time and shift-based, operating on a 24/7 rotation. The ideal candidate is someone with hands-on hardware experience.

Responsibilities

• Work and meet SLA’s against assigned trouble tickets via a directed workflow
• First line touch point for hardware troubleshooting and technical issues
• Perform regular server hardware repairs(drives, motherboards etc)
• Carry out routine network, server hardware and OS related repairs
• Work with cross-functional teams on a regular basis to complete routine work
• Engage with Smart Hands in EU Regional POPs
• Adhere to security and safety best practices in the data center
• Participate in Data Center power & cooling events
• Participate in team meetings for metric analysis and daily/weekly goals achievement
• Identify and help create documentation for use globally Identify and help create process improvements relevant to the data center environment
• Perform server upgrades, rebuilds, scheduled works as required
• Interact with third party vendors & contractors
• Contribute to the development of other team members

Key job responsibilities

• Work and meet SLA’s against assigned trouble tickets via a directed workflow
• First line touch point for hardware troubleshooting and technical issues
• Perform regular server hardware repairs(drives, motherboards etc)
• Carry out routine network, server hardware and OS related repairs
• Work with cross-functional teams on a regular basis to complete routine work
• Engage with Smart Hands in EU Regional POPs
• Adhere to security and safety best practices in the data center
• Participate in Data Center power & cooling events
• Participate in team meetings for metric analysis and daily/weekly goals achievement
• Identify and help create documentation for use globally
• Identify and help create process improvements relevant to the data center environment
• Perform server upgrades, rebuilds, scheduled works as required
• Interact with third party vendors & contractors
• Contribute to the development of other team members
• Knowledge of Linux Operating Systems and Commands

Basic Qualifications

• High school or equivalent diploma
• Experience with computer hardware troubleshooting and repair
• Experience in networking

Preferred Qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Benefits

• Employee assistance program
• Flexitime
• Sick pay
• Work from home

Ability to commute/relocate

• Co Dublin, CO. Dublin: reliably commute or plan to relocate before starting work (required)

Language

• English (required)

Work authorisation

• Ireland (required)

Location

• Co Dublin, CO. Dublin (required)

Work Location

• Hybrid remote in Co Dublin, CO. Dublin