DAA Compliance and Admin Manager

Sodexo Ireland; Leinster; On-site; EUR 45,000 - 48,000; Full time

Benefits offered by this job

Employee benefits package

Job summary

Sodexo Ireland is seeking a dedicated Compliance and Admin Manager to join our team at Dublin Airport. You will lead administration and ensure service standards, vetting and ID card processes, training coordination, and reporting to meet contractual KPIs.

The role requires strong organisational skills, attention to detail, and the ability to handle confidential information while driving improvements across logistics and facilities operations.

Qualifications

• Proven experience in an administrative, compliance, coordination or operational support role.
• Excellent organisational and time-management abilities with multiple priorities.
• Attention to detail with handling of records, documentation and compliance requirements.
• Ability to handle confidential information with professionalism and discretion.
• Good understanding of compliance processes and maintaining standards.

Responsibilities

• Act as a key member of the Administration Management Team ensuring service standards are delivered.
• Oversee vetting and Airport Identity Card requirements for personnel onboarding at Dublin Airport.
• Manage end-to-end vetting processes, record keeping and badge expiry monitoring.
• Coordinate mandatory training with Learning & Development and monitor progress.
• Monitor deliveries against compliance and contractual KPIs, and report monthly.
• Liaise with Masterlink on compliance issues and requirements.
• Coordinate equipment repairs with DAA impacting customers as needed.
• Collate actions from customer feedback and ensure timely closure.

Skills

Administration

Interpersonal Skills

Collaboration

Teamwork

Education

No Qualification

Tools

Microsoft Suite

Job description

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

• Full time
• Monday - Friday
• 39 hours per week
• €45,000 - €48,000 per annum
• Opportunities for professional development
• Plus our Sodexo employee benefits package
• Dublin Airport - Full time

At Sodexo, we are passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Compliance and Admin Manager to join our team and play a key role in driving excellence and innovation.

Responsibilities

• Act as an integral member of the Administration Management Team, sharing collective ownership and accountability for ensuring all service standards are consistently delivered and adhered to.
• Act as the Authorising Signatory for all vetting and Airport Identity Card requirements for Sodexo personnel working at, and onboarding to, Dublin Airport Authority (DAA).
• Oversee the end-to-end vetting process, ensuring full compliance with DAA and National Vetting Bureau (NVB) requirements, including accurate record keeping and monitoring of badge expiry dates.
• Record, monitor and schedule all mandatory and statutory training requirements for Sodexo personnel, working closely with the Learning & Development (L&D) team.
• Monitor compliance of deliveries from the Logistics Consolidation Centre, ensuring all relevant requirements and standards are met.
• Act as the primary point of contact for Masterlink in relation to compliance issues and requirements.
• Liaise with DAA to coordinate the scheduling of equipment repairs and servicing, particularly where there may be an anticipated impact on customers.
• Collate actions arising from customer feedback, track progress and ensure action owners complete and close actions within the required timescales.
• Utilise Sodexo self-audit systems to monitor compliance and collate data for monthly reporting in line with contractual KPIs.
• Support the implementation and monitoring of Quality Improvement Plans where required.
• Promote a culture of accountability and responsibility by building effective working relationships, encouraging collaboration and ensuring a coordinated approach to meeting operational deadlines.

What we are looking for

• Proven experience in an administrative, compliance, coordination or operational support role.
• Strong organisational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
• Excellent attention to detail, particularly when managing records, documentation, compliance requirements and expiry dates.
• Experience working with confidential and sensitive information, with a high level of professionalism and discretion.
• Strong understanding of compliance processes and the ability to ensure procedures and standards are consistently followed.
• Strong IT and administration skills, with confidence using Microsoft Suite and maintaining accurate records and reports.

Career Level

• Managerial

Candidate Requirements

Essential

• Minimum Experienced Required (Years): 1
• Minimum Qualification: No Qualification

Desirable

• Ability Skills: Administration, Interpersonal Skills
• Competency Skills: Collaboration, Teamwork