Receptionist

Sodexo Ireland; Leinster; On-site; EUR 32,000 - 36,000; Full time

Benefits offered by this job

Employee benefits package

Professional development

Job summary

Sodexo Ireland is seeking a professional Receptionist for a full-time role in Dublin 2. You will greet visitors, manage bookings and coordinate with client handlers to ensure a seamless service experience.

The position is 37.5 hours per week, Monday to Friday, with a salary of €33,000 per annum. Ideal candidates have hospitality or client-focused experience, strong communication, and proficiency in Microsoft Office and AV equipment.

Qualifications

• Experience in five-star hospitality or client-focused corporate environment.
• Excellent communication and interpersonal skills with a strong customer focus.
• Ability to operate calmly under pressure with strong organisational skills.
• Proficiency in Microsoft Office applications including Excel, Word, Outlook and Teams; experience with booking/administrative systems.
• Knowledge of Microsoft Surface Hubs, MTR, AV presentation equipment and basic IT/AV troubleshooting.
• Willingness to work flexible hours, including late evenings.

Responsibilities

• Provide a warm, courteous and professional greeting to all visitors on arrival and ensure timely handover to the appropriate team.
• Manage events and coordinate with client handlers and service delivery teams on room setup, equipment and catering requirements.
• Handle bookings for Client Suites, Client Experience floors, project rooms, learning spaces and the Broadcasting Studio.
• Support meeting room requests and liaise with teams to maximise room utilisation.
• Carry out regular checks of client spaces and meeting rooms and report maintenance issues to the FM Helpdesk.
• Test IT, display, MTR and audio equipment and report issues promptly.
• Anticipate client needs and ensure expectations are met and exceeded.
• Keep waiting visitors informed of delays and offer refreshments where appropriate.

Skills

Hospitality experience

Communication skills

Customer focus

Organisational skills

MS Office proficiency

Excel

Outlook

AV equipment knowledge

Flexibility

Tools

Microsoft Office Suite

Excel

Word

Outlook

Teams

Surface Hubs

MTR

AV equipment

Job description

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Full time

37.5 hours per week

Monday to Friday

€33,000 per annum

Opportunities for professional development

Plus our Sodexo employee benefits package

Receptionist

Dublin 2 - Full time

At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

• Provide a warm, courteous and professional greeting to all visitors and clients on arrival, communicating their arrival promptly and ensuring they are met or escorted to the relevant room in a timely manner, including handover of visitors to the Guest Relations team where required.
• Manage events and coordinate with client handlers and service delivery teams on room set-up, equipment and catering requirements to create a seamless one-team service experience.
• Handle bookings for Client Suites, Client Experience floors, project rooms, learning and development spaces and the Broadcasting Studio on the company booking platform.
• Support meeting room requests and liaise with teams to drive maximum utilisation of rooms and client spaces.
• Carry out regular checks of client spaces and meeting rooms to ensure they are clean, correctly set up and ready for clients; report building appearance or maintenance issues to the FM Helpdesk.
• Carry out regular testing of IT, display, MTR and audio equipment, reporting any maintenance issues immediately through the appropriate app.
• Anticipate client needs, follow up on requests and ensure expectations are met and exceeded.
• Keep waiting visitors informed of any delays and ensure their comfort, including offering complimentary tea or coffee where appropriate.

What we're looking for

• Experience working in a five-star hospitality or client-focused corporate environment is essential.
• Excellent communication and interpersonal skills with a strong customer focus.
• Ability to operate calmly under pressure with strong organisational skills, sound judgement and attention to detail.
• Proficiency in Microsoft Office applications is required, including intermediate-level Excel, Word, Outlook and Teams, along with experience using relevant booking, scheduling and administrative systems.
• Knowledge of Microsoft Surface Hubs, MTR, AV presentation equipment and basic IT/AV troubleshooting.
• High energy and enthusiasm with the ability to thrive in a fast-paced, team-oriented environment.
• Flexibility to work hours aligned to client and event needs, including late evening support where required.

Why Sodexo?

Working with Sodexo is more than a job; it's a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help w

Sector

• Sector: administrative and support service activities

Career Level

• Not Required