Customs Broker

Expeditors International; Dublin; On-site; EUR 38,000 - 54,000; Full time

Job summary

Expeditors International in Ireland is seeking a Customs Broker to coordinate clearance documentation and advise customers on regulatory requirements in origin and destination countries.

You will work with our customers, handle daily dealings with customs authorities, and ensure duties, VAT, and compliance issues are resolved promptly.

Qualifications

• Experience in customs brokerage or related field.
• Strong knowledge of Irish customs procedures.
• Excellent interpersonal and client-relations skills.
• Familiarity with MS Office and email systems.

Responsibilities

• Coordinate customs clearance documentation for customers.
• Liaise daily with the customs authorities.
• Provide excellent customer service and guidance on regulations.
• Act as the specialist for customs compliance issues.
• Review policies and controls and ensure regulatory updates are implemented.
• Support sales and accounts with compliance-related cost-saving solutions.

Skills

Interpersonal skills

Customer service

Communication

Attention to detail

Tools

Word

Excel

Windows

Email

PC software

Job description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Globally unified systems

Job Description

Scope of Position:

To coordinate the clearance of freight documentation through the relevant customs authorities. Working with our customers to guide and advise on customs regulation requirements both in the origin and destination countries.

**Shift patterns may apply for this role**

Major Duties and Responsibilities:

Coordinate the process customs clearance documentation for our customer base

Deal with the customs authority on a daily basis.

Deliver an excellent customer service to all customers.

Be the specialist for all customs compliance issues. Assist in resolving all issues with the customer.

Assist in the review of all policies, procedures and controls put in place.

Ensure the relevant regulations are in place for all customers/business.

Identify Improvement Opportunities, Risks or IT Solutions which ensures the advancement of compliance and installs control.

Develop & Utilise the Expeditors Network to ensure a uniformed approach throughout the region and exchange best practices.

Work on assigned key account customers to ensure their needs are met

Continue to develop knowledge on customs requirements, ensuring new regulations are understood and implemented where required

Ensure Duty/VAT is processed correctly & collected as required

Ensure any queries/refunds are followed up and resolved immediately

Review, update & Retain all DLSOP’s. Ensure they remain updated and implemented efficiently. Assist Sales & Account Management with cost saving solutions & options.

Complete daily, weekly audits on theall enteries

Ensure you keep up to date on the latest Customs Regulations updates & changes.

Develop and issue the training of new staff within the dept. Update all current staff with changes & updates.

Qualifications

Experience and Education:

1 - 2 years experience within the Customs brokerage Industry or relevant education essential

Excellent knowledge of Irish customs procedures & systems

Effective interpersonal skills.

Ability to relate to customers and internal employees at all levels

Previous experience with Word, Excel, Windows, Email, various PC based software