Customer Success Associate – Training & Growth in Insurance

Arthur J. Gallagher & Co. (AJG); Ireland; Remote; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Competitive compensation

Benefits programs

Career development

Collaborative culture

Global reach with local impact

Job summary

Gallagher in Ireland seeks enthusiastic individuals to help clients find the right insurance protections. You will deliver friendly, professional service, build trust with customers, and support them across multiple channels.

No prior insurance experience is required; we provide training and support toward professional qualifications, helping you build a rewarding long-term career with Gallagher.

Qualifications

• Leaving Certificate or equivalent qualification.
• Willingness to learn and work towards professional insurance qualifications, fully supported by us.
• Eligibility to work in Ireland.

Responsibilities

• Speak with customers to understand their needs and help them explore suitable insurance options.
• Build lasting relationships by delivering excellent customer service and support.
• Provide guidance on a range of personal insurance products.
• Prepare and manage quotations, renewals and policy changes.
• Work closely with insurers and underwriters to find the best solutions for customers.
• Support customers across phone, email and other communication channels.
• Maintain accurate customer records and ensure regulatory requirements are met.
• Continue developing your knowledge and professional skills through ongoing training and development opportunities.

Skills

Customer focus

Communication

Organised

Team player

Education

Leaving Certificate or equivalent

Job description

Gallagher in Ireland seeks enthusiastic individuals to help clients find the right insurance protections. You will deliver friendly, professional service, build trust with customers, and support them across multiple channels.

No prior insurance experience is required; we provide training and support toward professional qualifications, helping you build a rewarding long-term career with Gallagher.