Customer Services Advisor

Orange Recruitment; Dublin; On-site; EUR 32,000 - 42,000; Full time

Job summary

Orange Recruitment is seeking a Customer Services Advisor for a 12-month contract in Dublin City Centre within a respected financial institution.

You will support members and customers across financial transactions, account administration, and lending services, delivering exceptional service in a regulated environment; APA or QFA qualification or progress towards one is expected.

Qualifications

• Experience in financial services or regulated environment.
• Excellent communication and interpersonal skills.
• APA or QFA qualification, or willingness to work towards achieving one.
• Strong problem-solving and organizational skills.
• Detail-oriented and adaptable.

Responsibilities

• Handle financial transactions and customer queries.
• Assist with account administration and lending services.
• Maintain high standards of service and compliance.
• Collaborate with team to deliver a seamless customer experience.

Skills

Customer service

Communication

Analytical thinking

Attention to detail

Team player

Education

APA or QFA qualification

Job description

Customer Services Advisor | Dublin City Centre | 12-Month Contract

Are you passionate about delivering exceptional customer service and looking to develop your career within financial services?

Our client, a highly respected financial institution based in Dublin City Centre, is seeking a Customer Services Advisor to join their friendly and supportive team. This is an excellent opportunity for a customer-focused professional with experience in financial services, banking, insurance, or a regulated environment who is looking to take the next step in their career.

The Opportunity

As a Customer Services Advisor, you will play a vital role in delivering an outstanding experience to members and customers. Working as part of a collaborative team, you will provide support across a range of financial transactions, customer queries, account administration, and lending services while ensuring the highest standards of service and compliance.

Previous customer service experience within financial services, banking, insurance, or a regulated environment.

• APA or QFA qualification, or a willingness to work towards achieving one.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organisational ability.
• Positive, adaptable, and customer-focused approach.
• Strong problem-solving and analytical skills.

Why Apply?

• Join a respected and established financial institution.
• Gain valuable exposure across multiple areas of financial services.
• Work within a supportive and collaborative environment.
• Opportunity to further develop industry qualifications and career progression.

If you're looking for an opportunity to build a rewarding career within financial services while delivering exceptional customer experiences, we'd love to hear from you.

Customer Services Advisor | Dublin City Centre | 12-Month Contract

Are you passionate about delivering exceptional customer service and looking to develop your career within financial services?

Our client, a highly respected financial institution based in Dublin City Centre, is seeking a Customer Services Advisor to join their friendly and supportive team. This is an excellent opportunity for a customer-focused professional with experience in financial services, banking, insurance, or a regulated environment who is looking to take the next step in their career.

The Opportunity

As a Customer Services Advisor, you will play a vital role in delivering an outstanding experience to members and customers. Working as part of a collaborative team, you will provide support across a range of financial transactions, customer queries, account administration, and lending services while ensuring the highest standards of service and compliance.

Essential Experience

Previous customer service experience within financial services, banking, insurance, or a regulated environment.

• APA or QFA qualification, or a willingness to work towards achieving one.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organisational ability.
• Positive, adaptable, and customer-focused approach.
• Strong problem-solving and analytical skills.

Why Apply?

• Join a respected and established financial institution.
• Gain valuable exposure across multiple areas of financial services.
• Work within a supportive and collaborative environment.
• Opportunity to further develop industry qualifications and career progression.

If you're looking for an opportunity to build a rewarding career within financial services while delivering exceptional customer experiences, we'd love to hear from you.