Customer Service Agent

Excel Aviation Ltd; Leinster; On-site; EUR 31,000 - 32,000; Full time

Benefits offered by this job

Bike to work scheme

Employee discount

Job summary

Excel Aviation Ltd in Ireland (Ryanair) seeks a Customer Service Agent to assist passengers with check-in, bag drop and on-board needs. The role is in-person with shift-based hours including evenings, weekends and holidays.

You'll enjoy career progression, flight benefits through staff travel, and a fixed roster pattern. Starting salary is 31,000 EUR per year, rising to 32,000 EUR in year two, with performance bonuses.

Qualifications

• Leaving Certificate (preferred)
• Work authorisation: Ireland (required)
• Work Location: In person

Responsibilities

• Assisting Passengers: Help passengers breeze through check-in and bag drop, assisting with their needs to ensure a seamless experience.
• Flight Boarding: Ensure passengers board safely and on time.
• Shift-Based Role: Work in shifts aligned with flight schedule, including evenings, weekends, and holidays.

Education

Leaving Certificate (preferred)

Job description

Customer Service Agent Ryanair

Excel Aviation Dublin, CO. Dublin

We're on the lookout for vibrant and customer-friendly individuals to join our client's team and make every passenger's experience soar to new heights!

Dreaming of spontaneous European getaways?

With amazing flight benefits, you can jet off to a multitude of European destinations using your highly discounted Staff Travel fares.

Here's what you get:

• Exclusive access to discounted flights across Europe
• Flexibility to travel around your days off
• Explore new cities, cultures, and experiences without breaking the bank
• Seamless booking process for hassle-free travel

Whether it's a weekend getaway or a spontaneous adventure, our flight benefits make travel affordable and accessible.

Let's Dive into Your Adventure: Key Responsibilities

• Assisting Passengers: Help passengers breeze through check-in and bag drop. Assist passengers with all their needs and take on any other thrilling challenges that come your way, making their experience as seamless as possible.
• Flight Boarding: Ensure our passengers get on board safely and right on time.
• Shift-Based Role: Work in shifts aligned with our flight schedule, including evenings, weekends, and holidays, assisting passengers on their holidays and short breaks year round.

Why Join Our Client's Crew? Adventure Awaits!

• Competitive Salary: Earn up to 31,000 p/a Year 1 and 32,000 p/a Year 2, inclusive of performance-related bonuses, recognizing your dedication and hard work.
• Fixed Roster Pattern: Enjoy a balanced lifestyle with our fixed 4 days on and 2 days off roster, providing stability and work-life balance.
• Staff Discounts: Exclusive discounts at The Loop, Dublin Airport's premier retail destination, enriching your airport experience with savings and perks.
• Training and Growth: Embark on a journey of personal and professional development through our tailored training programs, building a career in Europes biggest airline.

Join our Client's team and unlock your potential and growth opportunities. Your journey to success starts here!

Job Types: Full-time, Permanent

Pay: 31,000.00 year 1 and 32,000 year 2

Job Types: Full-time, Permanent

Benefits:

• Bike to work scheme
• Employee discount

Education:

• Leaving Certificate (preferred)

Work authorisation:

• Ireland (required)

Work Location: In person