Customer Relations Manager, Collections (EMEA) – Hybrid

573 Cisco Systems Finance International Unlimited Company; Dublin; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Cisco Systems Finance International Unlimited Company in Dublin, Ireland, with hybrid attendance and Kraków as an alternative, seeks an Associate-level contributor for its EMEA Operations CRM team focused on lease receivable collections.

Responsibilities include understanding lease documents, initiating collection calls, reconciling accounts, managing delinquency, issuing credits/debits, forecasting cash collection and preparing monthly reports.

Qualifications

• Fluency in German and English, written and spoken, is essential.
• Minimum 3 years experience in Collections of Lease Receivables.
• Thorough knowledge of leasing, with strong Collection and Reconciliation skills.
• Ability to handle multiple tasks in a high-volume environment.
• Bachelor degree in Accounting, Finance, Economics or related fields.
• Excel, Word, PowerPoint skills.

Responsibilities

• Understand lease documents and lease life-cycle issues that may impact receivables.
• Initiate collection calls, research and resolve past due issues.
• Perform account reconciliations, including suspense cash.
• Manage account delinquency and forecast cash collection.
• Coordinate with cross-functional teams to facilitate customer requests.
• Create Excel Aging reports and prepare monthly reports highlighting financial impact.

Skills

German

English

Education

Bachelor's degree in Accounting, Finance, Economics or related fields

Tools

Excel

Word

PowerPoint

Job description

Cisco Systems Finance International Unlimited Company in Dublin, Ireland, with hybrid attendance and Kraków as an alternative, seeks an Associate-level contributor for its EMEA Operations CRM team focused on lease receivable collections.

Responsibilities include understanding lease documents, initiating collection calls, reconciling accounts, managing delinquency, issuing credits/debits, forecasting cash collection and preparing monthly reports.