Sales Assistant

Centra; Galway; Hybrid; EUR 25,000 - 29,000; Full time

Job summary

Centra is seeking a customer service-focused retail associate in Galway. You will engage with customers, uphold Centra brand values, and ensure a positive shopping experience with knowledge and care.

Responsibilities include assisting customers, addressing queries, merchandising shelves to a high standard, and contributing to new initiatives in a fast-paced store environment in Galway. Prior retail or customer service experience is advantageous.

Qualifications

• The ideal candidate will engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Live Centra brand values (Proud, Energetic, Imaginative, Community-Based).
• Provide a positive attitude and ensure customers have an excellent shopping experience.
• Address customer queries efficiently and professionally per store policy.
• Merchandise shelves and maintain high presentation across store areas.
• Engage with new initiatives and adapt to new ways of working.

Skills

Customer focus

Attention to detail

Team player

Customer service experience

Job description

Main purpose of the role:
Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise.

The ideal candidate will have/be:

• Ability to engage with and prioritise customer needs
• Strong attention to detail, organised and flexible
• Ability to use own initiative and work as part of a team in a fast-paced environment
• Previous customer service experience is an advantage.

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

About the locality:

Murphy's Centra

Headford Rd

Galway