Customer Experience Team Member - 20 hrs/wk (Flexible)

Oliver Bonas Limited; Dublin; Hybrid; EUR 1,653,000 - 2,204,000; Part time

Benefits offered by this job

Generous staff discount

Employee assistance programme

Flexible holiday entitlement

Annual bonus scheme

Pension enrollment

Refer a Friend

Enhanced parental leave

EDI and Inclusion network

Mental health support

Education through eLearning

In-store refreshments

Job summary

Oliver Bonas Limited is seeking a Team Member to join our store on a 20-hour week. You will deliver a fantastic customer experience, maintain product knowledge, and work closely with the team to keep the store running smoothly.

You’ll contribute to training, stock control, housekeeping, and supporting other OB stores as needed, while staying aligned with sales targets and company ranges.

Qualifications

• Excellent customer service and people skills.
• Calm, solutions-focused with strong listening.
• Organised with multi-tasking ability.
• Positive, energetic and eager to learn.

Responsibilities

• Provide a great customer experience
• Maintain excellent product knowledge
• Have strong, consistent communication with the team
• Participate in all training opportunities and contribute positively
• Embrace ownership of tasks and set a good example
• Adhere to operational practices and store procedures
• Maintain housekeeping standards in-store and back of house
• Support other stores when needed
• Be aware of sales targets and current performance
• Know store best-sellers to support sales growth

Skills

Great people skills

Excellent customer service

Calm solutions oriented

Strong listening skills

Organised and multi-tasking

Job description

Oliver Bonas Limited is seeking a Team Member to join our store on a 20-hour week. You will deliver a fantastic customer experience, maintain product knowledge, and work closely with the team to keep the store running smoothly.

You’ll contribute to training, stock control, housekeeping, and supporting other OB stores as needed, while staying aligned with sales targets and company ranges.