Customer Experience Specialist

SuperValu; Ireland; Remote; EUR 25,000 - 32,000; Full time

Job summary

SuperValu in Ireland is seeking a customer-focused team member to help deliver an outstanding shopping experience. You will engage with customers with pride and care, and support shoppers through knowledge and expertise.

The role emphasises brand values and a positive attitude in a fast-paced store environment. Training and development are available as you contribute to presenting high standards across shelves and initiatives.

Qualifications

• Experience in customer service is beneficial.
• Strong organisational skills and ability to work in a fast-paced environment.
• Ability to work independently and as part of a team.

Responsibilities

• Actively live SuperValu brand values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative.
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience;
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Attention to detail

Team player

Prioritising customer needs

Job description

SuperValu in Ireland is seeking a customer-focused team member to help deliver an outstanding shopping experience. You will engage with customers with pride and care, and support shoppers through knowledge and expertise.

The role emphasises brand values and a positive attitude in a fast-paced store environment. Training and development are available as you contribute to presenting high standards across shelves and initiatives.