Customer Experience Assistant

Tesco Ireland; Waterford; On-site; EUR 23,000 - 27,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Scheme

Virtual GP service

Employee Assistance Programme (EAP)

Clubcard discounts

Life Assurance

Pension Plan

Bike to Work

Long Service Awards

Commuter Scheme

Job summary

Join a team that values respect, inclusivity, and a proactive, friendly approach to helping customers in a fast-paced retail environment. Training and support are provided, with opportunities for progression and flexible working arrangements.

Qualifications

• Excellent customer service skills with a proactive approach.
• Ability to work in a fast-paced retail environment.
• Strong teamwork and communication with colleagues.
• Good time management and reliability.
• Able to adapt to changing store needs and tasks.
• Capable of following store procedures and instructions.
• Friendly, tidy, and presentable at all times.

Responsibilities

• Always put the customer first and consider them in everything you do.
• Get to know your customers and serve them with pride.
• Help to ensure products and services are available for customers at all times.
• Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
• Keep the shop floor and back areas clean and tidy at all times.
• Follow department routines and processes using the training you receive.
• Follow all company policies and Health and Safety routines.
• Support colleagues by helping in other departments when needed.

Skills

Customer service

Teamwork

Time management

Adaptability

Following instructions

Job description

Join a team that values respect, inclusivity, and a proactive, friendly approach to helping customers in a fast-paced retail environment. Training and support are provided, with opportunities for progression and flexible working arrangements.