Customer Experience & Sales Lead

Rituals Cosmetics Enterprise B.V.; Galway; On-site; EUR 26,000 - 34,000; Full time

Job summary

Rituals Cosmetics Enterprise B.V. in Galway is seeking a frontline ambassador who delivers amazing customer service, knows each product inside out, and shares their stories to connect with every customer they meet.

You will win at sales and lift others by leading by example, be the problem-solver customers and colleagues trust, keep the boutique running smoothly, and represent Rituals by following safety standards, maintaining the Rituals look, and staying updated through training.

Responsibilities

• Deliver amazing customer service – you know every product inside out and share their stories in ways that connect with every customer you meet.
• Win at sales and bring others with you – do great at your own targets while setting the example for your team members.
• Be the problem-solver customers and colleagues trust – handle complex questions and situations with confidence, while keeping the boutique running smoothly.
• Represent Rituals – follow safety standards, rock the Rituals look, and keep your product knowledge up to date through training and workshops.

Job description

Rituals Cosmetics Enterprise B.V. in Galway is seeking a frontline ambassador who delivers amazing customer service, knows each product inside out, and shares their stories to connect with every customer they meet.

You will win at sales and lift others by leading by example, be the problem-solver customers and colleagues trust, keep the boutique running smoothly, and represent Rituals by following safety standards, maintaining the Rituals look, and staying updated through training.