Customer Experience & Merchandising Specialist

Supervalu; Ireland; On-site; EUR 24,000 - 32,000; Full time

Job summary

SuperValu is seeking a customer-focused team member in Ireland who will help ensure customer satisfaction is the number one priority. You will engage with shoppers with pride, passion and care, answering queries and maintaining high store standards.

The ideal candidate will prioritise customer needs, be detail-oriented, organised and able to work as part of a team in a fast-paced environment. Previous customer service experience is advantageous.

Qualifications

• Previous customer service experience is an advantage.
• Ability to engage with customer needs and priorities.
• Strong attention to detail and organisational skills.

Responsibilities

• Actively live SuperValu brand-values: Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative.
• Provide excellent customer experience and handle queries professionally.
• Merchandise shelves and ensure store presentation is to a high standard.
• Engage with new initiatives and embrace new ways of working.
• Deal with customer queries efficiently and in line with store policy.

Skills

Customer service

Attention to detail

Organised

Team player

Fast-paced environment

Initiative

Job description

SuperValu is seeking a customer-focused team member in Ireland who will help ensure customer satisfaction is the number one priority. You will engage with shoppers with pride, passion and care, answering queries and maintaining high store standards.

The ideal candidate will prioritise customer needs, be detail-oriented, organised and able to work as part of a team in a fast-paced environment. Previous customer service experience is advantageous.