Customer Experience & Merchandising Specialist

Supervalu; Granard; Remote; EUR 17,000 - 22,000; Full time

Job summary

SuperValu is seeking a customer-focused team member to ensure shoppers leave satisfied. You will engage with customers with pride, knowledge and care, helping them find what they need and resolving queries efficiently.

The role involves living the brand values, maintaining high store standards, merchandising shelves, and embracing new initiatives to improve the customer experience. Prior experience is a plus.

Qualifications

• Ability to engage with and prioritise customer needs
• Strong attention to detail, organised and flexible
• Ability to use own initiative and work as part of a team in a fast-paced environment
• Previous customer service experience is an advantage.

Responsibilities

• Live the SuperValu brand-values: Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative.
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Attention to detail

Initiative

Teamwork

Flexibility

Job description

SuperValu is seeking a customer-focused team member to ensure shoppers leave satisfied. You will engage with customers with pride, knowledge and care, helping them find what they need and resolving queries efficiently.

The role involves living the brand values, maintaining high store standards, merchandising shelves, and embracing new initiatives to improve the customer experience. Prior experience is a plus.