Customer Experience Associate – On-site, Growth & Benefits

Junction 14 Mayfield; Monasterevin; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Employee Referral Scheme

Free On-site staff parking

Excellent Career Progression Opportuni

Bike to Work Scheme

Premium pay for work on Sunday

Premium pay for Night Work

Job summary

Junction 14 Mayfield are currently looking for a Full Time Customer Service Assistant to join our team.

If you have a bright bubbly personality and excellent interpersonal skills, then this might be the perfect position for you. You would be a direct point for contact for every customer who comes through our doors.

We take the voice of the customer very seriously, and are always looking to improve our services.

Qualifications

• A high level of proven customer service experience.
• A basic understanding of the Products and Services we provide.
• Excellent communication, and organisational skills.
• Experience working in a fast paced environment.
• Be a Team player.

Responsibilities

• Interact with all our customers, help them with enquiries and queries.
• Direct them to our facilities and gather feedback on their experience.
• Resolve customer queries/complaints in a timely manner with management support.
• Collaborate with management to improve Processes, Procedures and customer service.

Skills

Customer service

Communication

Organisational skills

Team player

Fast-paced

Job description

Junction 14 Mayfield are currently looking for a Full Time Customer Service Assistant to join our team.

If you have a bright bubbly personality and excellent interpersonal skills, then this might be the perfect position for you. You would be a direct point for contact for every customer who comes through our doors.

We take the voice of the customer very seriously, and are always looking to improve our services.