Customer Experience Associate — Energetic Retail

Centra; Portlaoise; Remote; EUR 24,000 - 28,000; Full time

Job summary

Centra in Ireland is seeking a customer-focused team member to ensure shoppers have an excellent experience. You will engage with customers, merchandise shelves, and contribute to a high-standard store presentation while embracing Centra brand-values of Proud, Energetic, Imaginative and Community-Based.

The role requires attention to detail, the ability to work as part of a team in a fast-paced environment, and a willingness to take initiative and handle queries professionally.

Qualifications

• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

Job description

Centra in Ireland is seeking a customer-focused team member to ensure shoppers have an excellent experience. You will engage with customers, merchandise shelves, and contribute to a high-standard store presentation while embracing Centra brand-values of Proud, Energetic, Imaginative and Community-Based.

The role requires attention to detail, the ability to work as part of a team in a fast-paced environment, and a willingness to take initiative and handle queries professionally.