Customer-Centric Team Leader — Drive Service & Growth

Tesco Ireland; Ireland; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Scheme

Virtual GP service

Employee Assistance Programme

Colleague Clubcard discounts

Life Assurance

Pension Plan

Save As You Earn

Paid Family Leave

Cycle to Work

Long Service Awards

Commuter Scheme

Job summary

Tesco Ireland is seeking a Line Manager for Paul Street to lead a department and a team, delivering best-in-class shopping experiences for customers. You will coach staff, implement training plans, and ensure safety, standards and availability across the store.

The role requires strong management experience in a fast-paced retail environment, with a focus on customer service excellence, training, and achievement of KPIs. Competitive salary and benefits apply.

Qualifications

• Must have previous management experience.
• Experience delivering key objectives in a retail environment.
• Ability to coach and develop teams to improve performance.
• Strong leadership and people management skills.

Responsibilities

• Lead and coach your team to deliver great service, standards and availability.
• Deliver key performance indicators for your departments.
• Lead a team with daily decisions to support their work.
• Deliver and monitor training plans with up-to-date PDPs.
• Ensure processes and systems are followed accurately and on time.
• Plan seasonal, trade driving and promotional activities to maximise sales.
• Maintain safety and legal compliance across departments.
• Provide regular coaching and feedback to staff.
• Foster innovation and personal growth within the team.
• Role model Tesco values and customer-centric culture.

Skills

Management experience

Customer focus

Team leadership

Coaching and development

Decisive decision making

Job description

Tesco Ireland is seeking a Line Manager for Paul Street to lead a department and a team, delivering best-in-class shopping experiences for customers. You will coach staff, implement training plans, and ensure safety, standards and availability across the store.

The role requires strong management experience in a fast-paced retail environment, with a focus on customer service excellence, training, and achievement of KPIs. Competitive salary and benefits apply.