Customer Advisor - ROI

B&Q Limited; Swords; On-site; EUR 21,000 - 26,000; Part time

Benefits offered by this job

Award-winning pension

6.8 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Job summary

B&Q Swords in Ireland is seeking a Customer Advisor for a part-time, fixed-term contract. Shifts run Monday to Sunday, 7.00am–10.00pm, with an hourly rate of €15.45 (Sunday €18.75). The role focuses on customer service, stock, displays, and helping customers with home improvement needs.

Training in paint-mixing and timber-cutting may be provided. You should be friendly, team-oriented and able to work on a rota including weekends and bank holidays. Apply via recruitment.

Qualifications

• Customer-focused and friendly, proactive in helping customers.
• Willing to learn new processes and use new technology.
• Able to work flexible hours, including weekends and bank holidays.

Responsibilities

• Assist customers and provide product information across departments.
• Help manage stock, set up displays, and maintain store appearance.
• Support paint-mixing training and timber-cutting as needed.

Skills

Customer service

Teamwork

Flexibility

Stock management

Job description

Overview

Customer Advisor

Part Time - 23 hours per week

Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate €15.45 per hour (Sunday Premium - €18.75 per hour)

B&Q Swords

Customer service, building supplies, re-stocking, heavy lifting, fast paced, multi tasked.

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:

• award-winning pension scheme
• 6.8 weeks holiday (Including bank holidays)
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits and lots more!
• generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.