Customer Advisor - ROI

B&Q Ireland; Limerick; On-site; EUR 21,000 - 26,000; Part time

Benefits offered by this job

Award-winning pension scheme

Generous holidays

Employee shopping discounts

Job summary

B&Q Limerick is hiring a Customer Advisor to be an expert and friendly guide for customers. You’ll help with sales, stock, displays, and may train in paint-mixing and timber cutting, with customer service as the main goal.

You’ll thrive if you’re eager to learn, team-oriented, and flexible to work a rota including weekends and bank holidays. This is a part-time, fixed-term role with 18.75 hours per week.

Qualifications

• Experience delivering friendly customer service.
• Able to work weekends, evenings and bank holidays.
• Willing to expand skills with new technology and ways of working.

Responsibilities

• Assist customers and drive sales.
• Manage stock and set up displays.
• Maintain a tidy, inviting store appearance.

Skills

Customer service

Teamwork

Flexibility

Retail sales

Job description

Notional hourly rate € 15.45 per hour (Sunday Premium - €18.75 per hour)

B&Q Limerick

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Customer Advisor

What’s the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 6.8 weeks holiday (Including bank holidays), payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

Part Time - 18.75 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

B&Q Limerick