Customer Advisor - ROI

B&Q Ireland; Limerick; On-site; EUR 21,000 - 26,000; Full time

Job summary

B&Q Ireland is hiring a Customer Advisor at our Limerick store. You will support customers with home improvement ideas, provide great service, help with stock, set up displays and contribute to a shop that looks inviting.

Full-time role of 36.75 hours per week on a 3-month fixed-term contract. Shifts cover 7.00am–10.00pm, Monday to Sunday, with Sunday premium paid. Training in paint-mixing and timber cutting is available and encouraged.

Qualifications

• Friendly and eager to learn, with a buzz from helping others.
• Willing to use new technology and learn new ways of working.
• Able to work in a rota that includes weekends, evenings and bank holidays.

Responsibilities

• Provide expert customer advice and guidance on home improvement projects.
• Support sales efforts and help with stock, displays and store presentation.
• Be trained in paint-mixing and timber cutting to assist customers.

Skills

Customer service

Sales

Teamwork

Flexibility

Job description

Notional hourly rate € 15.45 per hour (Sunday Premium - €18.75 per hour)

B&Q Limerick

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor

Full Time - 36.75 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate € 15.45 per hour (Sunday Premium - €18.75 per hour)

B&Q Limerick

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday (Including bank holidays), payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.