CRM & Data Operations Lead - Analytics & Governance

Health Service Executive; Dublin; On-site; EUR 60,000 - 80,000; Full time

Job summary

Health Service Executive in Dublin is seeking a Grade VII Data and Digital Communications Operations Lead to oversee CRM platforms, analytics, and data governance across the organisation, ensuring data accuracy and reliable reporting for patient and service-user outcomes.

You will work with diverse teams, manage stakeholder communications, document processes, and drive performance improvements through BI insights.

Qualifications

• Extensive experience with CRM platforms ensuring data accuracy and reliability.
• Extensive experience using analytics and reporting tools to track KPIs and drive improvements.
• Experience on data governance and operational processes for CRM programmes across teams.
• Strong collaboration, communication, organisation and documentation skills.

Skills

CRM platforms

Analytics & BI tools

Data governance

Stakeholder collaboration

Tools

Power BI

Tableau

Job description

Health Service Executive in Dublin is seeking a Grade VII Data and Digital Communications Operations Lead to oversee CRM platforms, analytics, and data governance across the organisation, ensuring data accuracy and reliable reporting for patient and service-user outcomes.

You will work with diverse teams, manage stakeholder communications, document processes, and drive performance improvements through BI insights.