Credit Policy Manager (Mortgage)

Revolut; Dublin; On-site; EUR 70,000 - 95,000; Full time

Job summary

Revolut is seeking a Mortgage Credit Manager to design credit risk policies and lead underwriting for its mortgage retail lending in Lithuania. You’ll shape the risk framework as the product grows, validate underwriting strategy, and drive preventative and reactive actions in the market.

You will collaborate with product, analytics, and regulatory teams to balance risk and customer experience, monitor KPIs, and mentor teammates to foster a strong risk culture.

Qualifications

• Experience in mortgage credit risk management or similar.
• Bachelor's degree in economics, mathematics, engineering, or a quantitative field.
• Solid understanding of credit policy governance and risk models.
• Experience working with 2nd/3rd line of defence.
• Strong analytical and communication skills.

Responsibilities

• Design mortgage lending policies, procedures and frameworks.
• Help build and scale underwriting systems balancing risk and customer experience.
• Make data-driven decisions with focus on marginal decision-making.
• Manage credit limits, risk-based pricing, and portfolio performance.
• Monitor regulatory changes and drive feature launches within risk constraints.
• Support budgeting, forecasting, and planning through market analysis.
• Conduct QA reviews to ensure accurate, compliant decisions.
• Provide training to strengthen credit risk culture and knowledge.
• Collaborate with Mortgage Product Manager on product development and funnel optimization.

Skills

Credit risk management

Data analysis

Communication skills

Critical thinking

Education

Bachelor's degree in a quantitative field

Master's degree (Nice to have)

Tools

SQL

Python

R

Job description

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. We are certified as a Great Place to Work. So far, we have over 13,000 people working around the world, from our offices and remotely, to help us achieve our mission. And we’re looking for more brilliant people who love building great products, redefining success, and turning the complexity of a chaotic world into a beauty solution.

About the Role

The Credit department at Revolut is anything but ordinary. They design, develop, and launch credit products across the globe. The team manages our products from day one to the end - developing the back and front-end, the data science infrastructure, and then creating a local setup in each country with scalable risk management and portfolio management solutions. As a Mortgage Credit Manager, you’ll be responsible for designing the credit risk policies, procedures, and strategies around launching Revolut’s mortgage retail lending in Lithuania. This is a new-ish product in our portfolio, and as that book grows, you’ll be managing validation of the underwriting strategy, and leading the charge for preventative and reactive actions to the market and product offering.

What you’ll be doing

• Creating mortgage lending policies, procedures, and frameworks.
• Helping to build and scale global underwriting systems that balance risk, operational efficiency, and seamless customer experience.
• Making data-driven decisions with a special focus on marginal decision‑making.
• Managing credit limits, risk-based pricing, retention strategies, regulatory changes, new feature launches, etc.
• Adjusting risk return requirements and managing/adjusting portfolio returns as new data comes to light.
• Supporting the annual budget, sales forecast, and planning processes by assessing market/industry trends through data gathering and analysis.
• Conducting quality assurance reviews to ensure decisions are accurate, consistent, and compliant.
• Providing training and mentorship to strengthen credit risk management awareness and foster a positive risk culture.
• Contributing to product development and funnel optimisation initiatives while supporting the Mortgage Product Manager in building a best‑in‑class product.
• Tracking, communicating, and drawing insights from performance of ongoing initiatives while staying on top of credit KPIs through intensive monitoring.
• Ensuring approval and good rating of first‑line credit risk function from second line, third line, and regulators.

What you’ll need

• A proven track record of managing credit risk for mortgage products and/or credit cards, unsecured personal loans, etc.
• A bachelor’s degree in a quantitative/analytical field like economics, management, math, engineering, statistics from a top university.
• A solid understanding of credit policy governance framework, credit risk models, and the value of speed to market.
• Knowledge to work through 2nd/3rd line of defence in a competent manner.
• Forward‑thinking on inter‑dependencies to proactively identify and resolve issues.
• The ability to explain complex concepts in simple manner.
• Critical thinking skills capable of processing a lot of information for optimal decision‑making.
• Excellent working knowledge of SQL and other data analysis tools, and a willingness to learn new technology to help the business scale.

Nice to have

• A master's degree.
• Proficiency in R and Python.

Diversity & Inclusion

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard‑working team.