Credit Controller - Fast-Paced Debt Recovery

Panda Ireland; Dublin; On-site; EUR 32,000 - 46,000; Full time

Job summary

Panda Ireland is seeking an experienced Credit Controller to join our finance team in Dublin. The role focuses on owning debt collection across a defined customer ledger and managing a high volume of customer contacts with accuracy and professionalism.

You will proactively contact customers to resolve balances, maintain records using internal systems, and support the wider finance team with ad-hoc duties. A collaborative approach and strong organisational skills are essential.

Qualifications

• Previous experience in a similar Credit Controller role.
• Excellent Excel skills, with advanced Excel skills preferred, including formulas.
• Experience working in a medium to large organisation, desirable.
• IATI qualification, or equivalent, advantageous.
• Strong problem-solving skills and excellent attention to detail.

Responsibilities

• Manage debt collection across an allocated customer ledger.
• Proactively contact customers to resolve outstanding balances.
• Handle a high volume of customer interactions in a professional and confident manner.
• Maintain accurate records and reporting using internal systems.
• Support the wider finance team with ad-hoc duties as required.
• Work to deadlines while maintaining a high level of accuracy.
• Build positive working relationships with customers and internal teams.

Skills

Debt collection

Excel advanced

Customer communication

Organised / detail-oriented

MS Word / Outlook

Education

IATI qualification

Tools

Excel

Word

Outlook

Job description

Panda Ireland is seeking an experienced Credit Controller to join our finance team in Dublin. The role focuses on owning debt collection across a defined customer ledger and managing a high volume of customer contacts with accuracy and professionalism.

You will proactively contact customers to resolve balances, maintain records using internal systems, and support the wider finance team with ad-hoc duties. A collaborative approach and strong organisational skills are essential.