Credit Controller

DOMINO HR Ireland; Dublin; Hybrid; EUR 32,000 - 42,000; Full time

Job summary

Domino HR Ireland is recruiting an experienced Credit Controller for a well-established organisation in the Dublin area. Joining a collaborative finance team, you will manage a portfolio of customer accounts and support timely collection of outstanding balances.

The position combines regular customer contact, account reconciliation and the resolution of payment queries. The role offers a hybrid working arrangement and opportunities for professional development.

Qualifications

• Minimum 2 years' credit-control experience.
• Experience managing a customer ledger independently.
• Confident and professional telephone manner.
• Knowledge of reconciliations, debt reporting and query resolution.
• Strong Excel skills and experience with an accounting or ERP system.
• Good organisation and attention to detail.
• Fluent written and spoken English.
• Eligible to work in Ireland.

Responsibilities

• Manage an assigned portfolio of customer accounts.
• Follow up on overdue balances by telephone and email.
• Review outstanding debt and prioritise collection activity.
• Allocate payments and reconcile customer accounts.
• Investigate invoice queries and resolve payment disputes.
• Issue statements, reminders and supporting documentation.
• Maintain accurate account and collection records.
• Contribute to regular reporting and month-end activities.
• Work closely with colleagues across finance and other departments.

Skills

Credit control

Customer ledger

Phone etiquette

Excel skills

Debt reporting

Account reconciliation

Attention to detail

Communication skills

English fluency

Work ethic

Tools

ERP system

Job description

Dublin | Permanent | Full-time | Hybrid

Domino HR Ireland is recruiting an experienced Credit Controller for a well-established organisation in the Dublin area.

Joining a collaborative finance team, you will manage a portfolio of customer accounts and support the timely collection of outstanding balances. The position combines regular customer contact, account reconciliation and the resolution of payment queries.

Key responsibilities

• Manage an assigned portfolio of customer accounts
• Follow up on overdue balances by telephone and email
• Review outstanding debt and prioritise collection activity
• Allocate payments and reconcile customer accounts
• Investigate invoice queries and resolve payment disputes
• Issue statements, reminders and supporting documentation
• Maintain accurate account and collection records
• Contribute to regular reporting and month-end activities
• Work closely with colleagues across finance and other departments

What we are looking for

• At least two years of recent credit-control experience
• Experience managing a customer ledger independently
• A confident and professional telephone manner
• Knowledge of reconciliations, debt reporting and query resolution
• Good Excel skills and experience with an accounting or ERP system
• Strong organisation, communication and attention to detail
• Fluent written and spoken English
• Eligibility to work in Ireland

The position offers a hybrid working arrangement.

Salary and benefits will be discussed according to experience.

All applications and enquiries will be handled confidentially by Domino HR Ireland. Further information about the organisation and location will be provided during the initial conversation.