Creative Operations Lead (12-Month FTC)

Ernst & Young Advisory Services Sdn Bhd; Dublin; On-site; EUR 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid Working

Pension/Discounted Health Insurance

Free Gym Membership

Job summary

Ernst & Young is seeking an Operations Manager for its in‑house creative team on a 12‑month FTC to cover maternity leave. You’ll oversee end‑to‑end delivery, resource planning and performance across design, motion and production, ensuring projects meet deadlines, budgets and quality expectations.

You will drive workflows, mentor a production coordination team and partner with marketing, product and comms to deliver impactful creative work aligned with business goals.

Qualifications

• 4–6+ years in creative operations, project management, or operations management.
• Proven ability to lead teams and manage multiple departments for productivity.
• Strong organisational, planning and stakeholder management skills.

Responsibilities

• Oversee intake, prioritisation, scheduling and delivery of creative projects.
• Manage resourcing across the team, optimise workloads and identify capacity gaps.
• Lead events and campaigns, ensuring quality, deliverables and stakeholder experience.
• Develop and refine operational workflows, tools and systems for efficiency.
• Bridge between creative and other departments to align on objectives.
• Track KPIs and provide data-driven insights to leadership.
• Recruitment and onboarding of new team members and candidate interviews.
• Support budget planning and liaise with freelancers or vendors as needed.

Skills

Creative operations

Project management

Stakeholder management

Team leadership

Communication

Agile / Hybrid PM

DAM knowledge

Tools

Adobe Workfront

Job description

Ernst & Young is seeking an Operations Manager for its in‑house creative team on a 12‑month FTC to cover maternity leave. You’ll oversee end‑to‑end delivery, resource planning and performance across design, motion and production, ensuring projects meet deadlines, budgets and quality expectations.

You will drive workflows, mentor a production coordination team and partner with marketing, product and comms to deliver impactful creative work aligned with business goals.