Cost Management & Workforce Planning Specialist

PTSB; Dublin; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

PTSB in Dublin invites applications for a permanent Cost Management & Workforce Planning Specialist. You will support the Senior Business Manager by designing and implementing processes to optimise resource planning and cost management across Operations.

You will analyse data, build forecasts, and collaborate with Operations, Finance and HR to drive efficiency and support transformation initiatives. The role is hybrid, based in St.Stephens Green Dublin, with the Republic of Ireland as the

Qualifications

• Strong analytical skills to translate data into insights.
• Excel skills including pivot tables and lookups.
• Experience in workforce planning or financial analysis.
• Excellent stakeholder management and communication.

Responsibilities

• Support annual and multi-year workforce planning activities across Group Operations.
• Develop workforce, capability and cost forecasts to inform business planning.
• Provide insights to senior leaders on workforce demand and resourcing decisions.
• Maintain governance of headcount, costs, productivity and data accuracy.
• Prepare budgets, forecasts and business cases aligned to strategy.

Skills

Analytical thinking

Pivot tables

Lookups

Data reporting

Stakeholder management

Communication

Problem solving

Workforce planning

Tools

Microsoft Excel

Job description

PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful.

Your Role:

The Cost Management & Workforce Planning Specialist will support the Senior Business Manager in designing, implementing, and managing processes and systems to optimize resource planning and cost management across Operations. This role involves data analysis, forecasting, and collaboration with various business functions to drive efficiency and support transformation initiatives.

You will be a self-starter, capable of working on your own initiative, and possess very strong analytical skillsets and enjoy working with senior stakeholders across Operations, Finance and HR. You will also enjoy fostering relationships through the organisation as you represent the Operations function.

Your Responsibilities

• Support annual and multi-year workforce planning activities across Group Operations, ensuring alignment with business strategy, transformation priorities and future capability requirements.
• Support the Strategic Planning Process (SPP) by developing workforce, capability and cost forecasts to inform business planning and decision-making.
• Provide insight, challenge and recommendations to senior leaders on workforce demand, organisational design, capacity planning and resourcing decisions.
• Own the maintenance of workforce, capacity and demand planning data, ensuring accurate forecasting and informed decision-making.
• Maintain oversight of recruitment, attrition, internal mobility and resource demand trends, identifying risks and opportunities.
• Identify opportunities to optimise workforce capacity, organisational structures and resource allocation to improve operational efficiency and support strategic priorities.
• Work with senior stakeholders across Operations, Finance and HR to ensure workforce and cost plans are effectively managed and aligned to approved budgets.
• Work closely with the Senior Business Manager to ensure cost and headcount commitments are achieved across Group Operations.
• Analyse financial and workforce data to monitor budget performance, identify emerging risks and recommend corrective actions where required.
• Support the development of accurate budgets, forecasts and business cases, ensuring alignment with strategic and operational objectives.
• Work with Transformation, Finance and Operations teams to identify and track productivity initiatives, benefit realisation opportunities and cost optimisation programmes.
• Monitor delivery against agreed workforce and cost targets, escalating risks and recommending mitigating actions where required.
• Prepare and present workforce and cost insights to senior governance forums, leadership teams and planning discussions.
• Develop and maintain governance routines to monitor headcount, costs, productivity and workforce plan delivery.
• Act as a trusted partner to senior stakeholders across Group Operations, Finance and HR, providing insight and recommendations to support decision-making.
• Act as a central point of contact for workforce planning activities, including the coordination of recruitment, attrition and resourcing data for governance forums and planning processes.

Requirements:

• Strong analytical skills with experience interpreting, analysing and translating complex data into meaningful insights and recommendations.
• Microsoft Excel skills, including pivot tables, lookups and reporting.
• Experience in workforce planning, resource management, financial analysis or business planning.
• Strong problem-solving skills with the ability to identify issues, assess options and recommend practical solutions.
• Excellent stakeholder management skills with the ability to build and maintain effective working relationships.
• Strong communication and presentation skills, with the ability to clearly articulate insights and recommendations to senior stakeholders.
• Highly motivated with the ability

This is a permanent position based in PTSB's St.Stephens Green Dublin (Hybrid option available within the Republic Of Ireland Only)

Is this you?

We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion.

We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.