Corporate Sales Administrator

Greenstar; Dublin; Hybrid; EUR 32,000 - 45,000; Full time

Benefits offered by this job

Paid annual leave

Staff well-being programmes

Sports and social clubs

Hybrid working

Bonus opportunity

Mentoring and training

CSR opportunities

Job summary

Panda is Ireland’s leading waste management and recycling provider. The Corporate Sales Administrator role sits in the corporate division and supports sales, invoicing and compliance tasks for our Dublin-based customers.

The role involves handling emails, quotes, orders and queries, with a strong emphasis on accuracy and customer service. We offer hybrid working, a 6-month probation to permanent, and opportunities for career development.

Qualifications

• Excellent communication, organisational and interpersonal skills.
• Excellent level of computer literacy; Excel would be a plus.
• Knowledge of the Waste Industry is advantageous.
• Demonstrates ability to handle difficult situations tactfully.
• Good team player with flexibility to accommodate changing days.

Responsibilities

• Answer incoming emails and direct to appropriate personnel.
• Quote new and existing accounts and handle pricing/POs queries.
• Process customer-related queries in a timely and consistent manner.
• Book orders via phone and email; deal with invoices and pricing queries.
• Liaise with other departments to resolve service queries/complaints.
• Maintain compliance paperwork and disposal policies.

Skills

Excellent communication skills

Organisational skills

Interpersonal skills

Computer literacy

Excel skills

Waste industry knowledge

Team player

Flexible

Elemos experience (internal)

Job description

About The Role

Corporate Sales Administrator

Location: Millennium Park, Cappagh Road Ballycoolin, Dublin 11, D11PN52

Hours: 45 hours

Reporting to: Customer Service Manager

The Panda Group is Ireland’s leading provider of waste management and recycling solutions. The key elements of the business are collections, processing, and conversion to energy.

The Role

The role of working in the corporate division covers all aspects of waste removal and disposal within the corporate industry. Handling compliance paperwork, disposal policies, sales for new works, quoting new and existing accounts, retention on existing works, any changes to costs, policies and compliance, booking orders via phone and email, retaining POs and handling invoices queries relating to pricing and PO’s. Through this division we are very hands on with our customer portfolio and in turn gain positive relationships with sites and office personnel.

What You’ll Be Doing

You’ll Be Responsible For:

• Answering incoming emails and directing emails to appropriate personnel
• Answering questions about our organisation and providing customers with other information as required.
• Dealing with service queries/complaints and liaising with other departments to resolve issues.
• Process all customer related queries and requests in a timely and consistent manner.
• Making outbound calls to customers when requested
• Forwarding documents/reports to customer when needed (all relevant compliance)
• Calls / ordering - what to look for on orders- waste types, costs etc
• CIS- all aspects
• Logs- dealing with issues- wasted journeys etc
• Invoice queries – PO and cost based.
• Reports- all aspects
• Compliance- EWC codes, LEED, waste categories
• Pricing jobs- what to look for and how to evaluate

About You

• Have Elemos experience (if internal)
• Excellent communication, organisational and interpersonal skills
• Excellent level of computer literacy a must (help expedite report generation as required), excel would be a positive.
• Knowledge of the Waste Industry an advantage
• Demonstrates ability to tactfully handle difficult situations.
• Good team player
• Flexible- days can often change and we need to be able to accommodate.

What We Offer

• Full Time / Permanent after successful completion of 6 months’ probation
• Paid Annual Leave
• Access to staff well-being programmes
• Sports and Social Clubs
• Flexibility with Hybrid Working
• Opportunity to earn bonus.
• Career development through mentoring and training
• Corporate Social Responsibility Opportunities

About You

About Us

We are Panda. We value waste.

We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.

Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.

At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together.

We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.

We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.

And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing.

Our journey depends on talented, committed people who want to make an impact.

Take the first step and join us on the journey.

Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)