COO Strategy and Performance Manager

Sigmar Recruitment; Dublin; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Pension up to 10% employer contrib.

Life assurance

Generous annual leave

Education support

Job summary

Sigmar Recruitment is recruiting for a COO Strategy and Performance Manager for an international insurance and financial services organisation based in Dublin. You will partner directly with senior leadership on enterprise-wide priorities and contribute to operational resilience, AI initiatives, customer experience and continuous improvement.

You will develop and maintain the strategic and operational roadmap, manage governance for COO requests and board papers, prepare strategic materials, and

Qualifications

• 7+ years in strategic planning or senior business roles; insurance/financial services experience desirable.
• Proven governance, project delivery and performance management track record.

Responsibilities

• Developing and maintaining the strategic and operational roadmap, including the roadmap reporting process.
• Managing governance processes for COO requests, Board papers and regulatory requirements, ensuring timely and consistent contributions.
• Creating clear and compelling strategic narratives for internal and external audiences, including company-wide communications and quarterly updates.
• Preparing high-quality Board papers, senior leadership presentations and strategic materials, and acting as a key liaison for COO priorities and promoting effective collaboration across functions.
• Maintaining the COO scorecard across operational, financial and strategic measures, including change delivery, cost efficiency, vendor exposure, AI progress and resilience readiness.
• Partnering with Finance on benefits realisation, value tracking, forecasting and budget management. Challenging priorities, identifying risks and dependencies, and supporting informed decision-making across the COO leadership team.

Skills

Strategic planning

Governance

Stakeholder management

Project management

Performance management

Insurance/financial services

Job description

COO Strategy and Performance Manager

About Your New Employer

Join a leading international insurance and financial services organisation with a strong presence in Ireland. Work in a high-profile Chief Operating Office role, partnering directly with senior leadership on enterprise-wide priorities. Be part of a forward-looking organisation investing in operational resilience, artificial intelligence, customer experience and continuous improvement.

About Your New Job

As Strategy and Performance Manager, you will act as a strategic coordination and decision-support partner to the Chief Operating Officer. You will work across the organisation to connect priorities, improve governance and support better business decisions.

Your responsibilities will include:

• Developing and maintaining the strategic and operational roadmap, including the roadmap reporting process.
• Managing governance processes for COO requests, Board papers and regulatory requirements, ensuring timely and consistent contributions.
• Creating clear and compelling strategic narratives for internal and external audiences, including company-wide communications and quarterly updates.
• Preparing high-quality Board papers, senior leadership presentations and strategic materials, and acting as a key liaison for COO priorities and promoting effective collaboration across functions.
• Maintaining the COO scorecard across operational, financial and strategic measures, including change delivery, cost efficiency, vendor exposure, AI progress and resilience readiness.
• Partnering with Finance on benefits realisation, value tracking, forecasting and budget management. Challenging priorities, identifying risks and dependencies, and supporting informed decision-making across the COO leadership team.

What Skills You Need

• At least 7 years’ experience in strategic planning, management consulting or a senior business role; experience in insurance or financial services is desirable.
• Proven experience in operational governance, project delivery and performance management.
• Strong strategic thinking combined with the ability to execute effectively in a complex organisation.
• Strong stakeholder management, organisational and project management skills.

What's on Offer

• Competitive salary with an annual salary review and company/performance-related bonus.
• Contributory pension scheme with employer contributions of up to 10%, plus life assurance.
• Generous annual leave, bank holidays, employee discounts and education support.
• Excellent learning and development opportunities within a high-profile strategic leadership function.