Contact Centre Sales Agent

Chill Insurance Ltd; Dublin; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Monthly bonus

Commission structures

Pension

Healthcare

Sandyford location

Job summary

Chill Insurance Ltd in Dublin is seeking a Contact Centre Sales Agent to drive inbound and outbound sales for new and existing clients. You will aim to meet daily targets and deliver high-quality service in a fast-paced environment.

The role offers monthly bonus and commission structures, pension and healthcare, plus a convenient Sandyford location. You will join a supportive team with opportunities to progress in the Insurance sector.

Qualifications

• 1+ years inbound/outbound sales in a fast-paced target-driven environment.
• APA qualification desirable but not a prerequisite for the role.

Responsibilities

• Inbound/Outbound sales to new and existing business clients.
• Achieve and exceed individual targets daily, weekly and monthly.
• Contribute to team and department targets.
• Maintain accurate customer records in the system.
• Deliver to quality standards and complete ongoing training.
• Build rapport and engage with customers effectively.
• Support colleagues on the path to success and stay aware of promotions.
• Demonstrate attention to detail and manage high volumes of calls.
• Report directly to the Team Lead within your section.

Skills

Teamwork

Pressure handling

Sales target drive

Customer engagement

Attention to detail

Time management

Communication

Initiative

Education

APA Qualification

Job description

Chill Insurance is currently on the lookout for a Contact Centre Sales Agent to join our Team. We're after individuals who are talented, motivated, and ambitious and are looking to progress in the Insurance business. We are looking for a person who can inspire and deliver results and wants to progress within the organisation.

About the Company

Chill Insurance is an online insurance intermediary regulated by the Central Bank of Ireland. We are members of the Brokers Ireland and carry Professional Indemnity Insurance. We've been in business since 2007 (formerly insureme.ie) and re-branded as Chill Insurance in May 2008. We pride ourselves on our three main pillars; Search, Talk and Claims.Chill Insurance is Ireland's fastest growing insurance broker and to ensure we continue our upward trajectory we're looking for superb people to come and join our rapidly expanding team.

Key Responsibilities

• Responsible for Inbound/Outbound sales to new and existing business clients
• Achieving and exceeding individual targets on a daily, weekly and monthly basis
• Contributing to team and department targets
• Managing and maintaining customer records accurately within the system
• Delivering to all quality standards outlined as part of the role and ongoing training
• Ability to build rapport and be highly engaging with customers
• Support your fellow colleagues on the path to success
• Being aware of promotional activity for our business
• The candidate should possess excellent attention to detail and time management in order to deal with high volumes of calls
• You will report directly to the Team Lead within your section

Experience and Education

• 1 + years inbound and/or outbound sales experience within a fast paced target orientated environment.
• APA Qualification is desirable but not a pre-requisite for the role.

Skills

• The ability to work as part of a team and own initiative to meet deadlines
• The ability to work well under pressure
• The ability and drive to hit sales target and progress within the role/department
• A genuine interest in selling and the administration required to close the sale
• A dedication to giving best advice and ensuring the customer has the correct product for his/her business
• Excellent organisational skills
• Accuracy and attention to detail is paramount
• A willingness to exceed targeted sales and show innate willingness to assist and aid colleagues and other team members at all times

What can you expect from Chill?

• Monthly bonus and commission structures
• Full support to assist in completion of Insurance Industry Exams
• Pension
• A very convenient and well connected location in Sandyford Industrial Estate
• A fun and modern office space with excellent facilities and unlimited tea and coffee
• Sociable hours of work, we are open between 9am to 8pm Monday to Friday and 10am to 5pm on Saturday
• Great staff sports & social events
• Monthly/Weekly performance based incentives
• Employee Wellness initiatives
• Cycle to Work Scheme
• Graduated holiday Leave entitlement linked to your service capped at 24 days annually

Chill Insurance is currently on the lookout for a Contact Centre Sales Agent to join our Team. We're after individuals who are talented, motivated, and ambitious and are looking to progress in the Insurance business. We are looking for a person who can inspire and deliver results and wants to progress within the organisation.

About the Company

Chill Insurance is an online insurance intermediary regulated by the Central Bank of Ireland. We are members of the Brokers Ireland and carry Professional Indemnity Insurance. We've been in business since 2007 (formerly insureme.ie) and re-branded as Chill Insurance in May 2008. We pride ourselves on our three main pillars; Search, Talk and Claims.Chill Insurance is Ireland's fastest growing insurance broker and to ensure we continue our upward trajectory we're looking for superb people to come and join our rapidly expanding team.

Key Responsibilities

• Responsible for Inbound/Outbound sales to new and existing business clients
• Achieving and exceeding individual targets on a daily, weekly and monthly basis
• Contributing to team and department targets
• Managing and maintaining customer records accurately within the system
• Delivering to all quality standards outlined as part of the role and ongoing training
• Ability to build rapport and be highly engaging with customers
• Support your fellow colleagues on the path to success
• Being aware of promotional activity for our business
• The candidate should possess excellent attention to detail and time management in order to deal with high volumes of calls
• You will report directly to the Team Lead within your section

Experience and Education

• 1 + years inbound and/or outbound sales experience within a fast paced target orientated environment.
• APA Qualification is desirable but not a pre-requisite for the role.

Skills

• The ability to work as part of a team and own initiative to meet deadlines
• The ability to work well under pressure
• The ability and drive to hit sales target and progress within the role/department
• A genuine interest in selling and the administration required to close the sale
• A dedication to giving best advice and ensuring the customer has the correct product for his/her business
• Excellent organisational skills
• Accuracy and attention to detail is paramount
• A willingness to exceed targeted sales and show innate willingness to assist and aid colleagues and other team members at all times

What can you expect from Chill?

• Competitive Salary
• Monthly bonus and commission structures
• Full support to assist in completion of Insurance Industry Exams
• Pension
• Healthcare
• A very convenient and well connected location in Sandyford Industrial Estate
• A fun and modern office space with excellent facilities and unlimited tea and coffee
• Sociable hours of work, we are open between 9am to 8pm Monday to Friday and 10am to 5pm on Saturday
• Great staff sports & social events
• Monthly/Weekly performance based incentives
• Employee Wellness initiatives
• Cycle to Work Scheme
• Graduated holiday Leave entitlement linked to your service capped at 24 days annually

Please Note: We do not require the assistance of recruitment agencies or consultancies.