Computer Service Engineer

MWeds Ltd; Dublin; Hybrid; EUR 42,000 - 54,000; Full time

Job summary

PC House Limited is seeking a Computer Service Engineer to diagnose, repair and maintain laptops, desktops and related equipment for a range of manufacturers. You will inspect hardware, diagnose faults, replace components and perform BIOS/firmware updates as required.

The ideal candidate holds a degree in Computer or Electronics Engineering and possesses at least three years of hands-on hardware repair experience, with strong problem-solving and excellent customer-service skills.

Qualifications

• Degree in Computer Engineering, Electronics Engineering or related field.
• Minimum three years’ relevant experience in computer hardware repairs.
• Experience with motherboard and component-level diagnostics.
• Ability to use electronic testing and soldering equipment.
• Knowledge of computer hardware, operating systems, BIOS and firmware.
• Good technical, problem-solving, communication and customer-service skills.

Responsibilities

• Receive customers and obtain information about faults.
• Inspect and diagnose problems with laptops, desktops and components.
• Diagnose and repair motherboard and circuit-level issues.
• Use oscilloscopes, multimeters and other testing equipment.
• Repair or replace faulty components and perform tests after repair.
• Explain results and upgrade options to customers.
• Maintain records of diagnostics, repairs and test results.

Skills

Problem solving

Customer service

Communication

Education

Degree in Computer Engineering or Electronics Engineering

Tools

Oscilloscopes

Multimeters

Soldering equipment

Job description

MWeds connects job-seekers with partner employers.

Job Description

Job Title: Computer Service Engineer

Employer: PC House Limited

JOB PURPOSE

To diagnose, repair and maintain laptops, desktop computers and related equipment from different manufacturers, while providing technical assistance to customers.

MAIN DUTIES

• Receive customers and obtain information about equipment faults.
• Inspect and diagnose problems with laptops, desktops and computer components.
• Diagnose and repair motherboards and electronic circuits at component level.
• Use oscilloscopes, multimeters, microscopes and other testing equipment.
• Analyse circuit diagrams, electrical signals, charging systems and power-management circuits.
• Repair or replace faulty components, including screens, batteries, keyboards, connectors, storage devices and memory.
• Perform soldering and motherboard rework.
• Carry out electrical and load tests and confirm that equipment is working correctly after repair.
• Review datasheets and select compatible replacement components.
• Install or update BIOS, firmware, operating systems and drivers when required.
• Build, configure and upgrade desktop computers.
• Identify the causes of recurring faults and develop practical repair and testing procedures.
• Explain diagnostic results, repair options and recommended upgrades to customers.
• Maintain accurate records of diagnostics, repairs, components and test results.
• Train and assist other technicians with advanced repairs and diagnostics.

QUALIFICATIONS AND EXPERIENCE

• Degree in Computer Engineering, Electronics Engineering or a related area.
• At least three years’ relevant experience in computer hardware or electronic repairs.
• Experience with motherboard and component-level diagnostics.
• Ability to use electronic testing and soldering equipment.
• Knowledge of computer hardware, operating systems, BIOS and firmware.
• Good technical, problem-solving, communication and customer-service skills.