Computer Service Engineer

Company Details Confidential; Dublin; On-site; EUR 36,000 - 42,000; Full time

Job summary

PC House Limited in Dublin 1 is seeking an experienced Computer Service Engineer to diagnose and repair laptops, desktops and components. The role involves using scopes, multimeters and soldering equipment, with a focus on motherboard diagnostics and firmware updates.

Annual salary is €36,605, with a 39-hour workweek. Applicants should have a degree in Computer or Electronics Engineering and at least three years of related experience, plus strong customer-service skills.

Qualifications

• Degree in Computer Engineering, Electronics Engineering or a related area.
• At least three years’ relevant experience in computer hardware or electronic repairs.
• Experience with motherboard and component-level diagnostics.
• Ability to use electronic testing and soldering equipment.
• Knowledge of computer hardware, operating systems, BIOS and firmware.
• Good technical, problem-solving, communication and customer-service skills.

Responsibilities

• Receive customers and obtain information about equipment faults.
• Inspect and diagnose problems with laptops, desktops and computer components.
• Diagnose and repair motherboards and electronic circuits at component level.
• Use oscilloscopes, multimeters, microscopes and other testing equipment.
• Analyse circuit diagrams, electrical signals, charging systems and power-management circuits.
• Repair or replace faulty components, including screens, batteries, keyboards, connectors, storage devices and memory.
• Perform soldering and motherboard rework.
• Carry out electrical and load tests and confirm that equipment is working correctly after repair.
• Review datasheets and select compatible replacement components.
• Install or update BIOS, firmware, operating systems and drivers when required.
• Build, configure and upgrade desktop computers.
• Identify the causes of recurring faults and develop practical repair and testing procedures.
• Explain diagnostic results, repair options and recommended upgrades to customers.
• Maintain accurate records of diagnostics, repairs, components and test results.
• Train and assist other technicians with advanced repairs and diagnostics.

Skills

Problem-solving

Communication

Customer-service

Technical knowledge

Education

Degree in Computer Engineering

Degree in Electronics Engineering

Tools

Oscilloscopes

Multimeters

Microscopes

Soldering equipment

Job description

PC HOUSE, 12A Frederick St N, Dublin 1, D01 PC82

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Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Job Title: Computer Service EngineerEmployer: PC House LimitedLocation: 12A Frederick Street North, Dublin 1Annual Salary: €36,605Hours: 39h per week

MAIN DUTIES:

• Receive customers and obtain information about equipment faults.
• Inspect and diagnose problems with laptops, desktops and computer components.
• Diagnose and repair motherboards and electronic circuits at component level.
• Use oscilloscopes, multimeters, microscopes and other testing equipment.
• Analyse circuit diagrams, electrical signals, charging systems and power-management circuits.
• Repair or replace faulty components, including screens, batteries, keyboards, connectors, storage devices and memory.
• Perform soldering and motherboard rework.
• Carry out electrical and load tests and confirm that equipment is working correctly after repair.
• Review datasheets and select compatible replacement components.
• Install or update BIOS, firmware, operating systems and drivers when required.
• Build, configure and upgrade desktop computers.
• Identify the causes of recurring faults and develop practical repair and testing procedures.
• Explain diagnostic results, repair options and recommended upgrades to customers.
• Maintain accurate records of diagnostics, repairs, components and test results.
• Train and assist other technicians with advanced repairs and diagnostics.

QUALIFICATIONS AND EXPERIENCE:

• Degree in Computer Engineering, Electronics Engineering or a related area.
• At least three years’ relevant experience in computer hardware or electronic repairs.
• Experience with motherboard and component-level diagnostics.
• Ability to use electronic testing and soldering equipment.
• Knowledge of computer hardware, operating systems, BIOS and firmware.
• Good technical, problem-solving, communication and customer-service skills.

• Sector: other service activities

Career Level

• Experienced [Non-Managerial]