Compliance associate

Central Bank; Dublin; Hybrid; EUR 35,000 - 43,000; Full time

Job summary

The Central Bank of Ireland is recruiting a Compliance Associate on a specified purpose contract for 21 months in the IGD Division. This role aligns with the Bank Executive grade, with new entrants starting on Point 1 of the relevant salary scale; the starting salary is €39,042.

The role supports FOI obligations and compliance with duties such as the Official Languages Act, Ethics and Complaints. It involves monitoring FOI processes, drafting management reports, and fostering stakeholder

Qualifications

• 1-3 years’ experience in a similar operational role.
• Strong analytical, decision-making, planning and organisational skills.
• Excellent written and verbal communication with stakeholders.
• Professional integrity, enthusiasm and willingness to learn.
• Knowledge of SharePoint and Excel would be an advantage.
• Proficiency in Irish would also be an advantage.

Responsibilities

• Conduct administrative tasks to support the FOI team, including monitoring shared inbox and FOI SharePoint site; respond to information requests in accordance with policy and FOI Act.
• Undertake analysis or draft reports for management review.
• Support the Complaints Officer in coordinating the complaints handling process and responding to non-complaints queries.
• Assist Governance with the OLA Framework and liaise on breaches and annual compliance reporting.
• Develop strong stakeholder relationships across divisions to deliver objectives and promote collaboration.
• Support the division with operational and administrative obligations, including executive reporting and procurement via SAP.

Skills

Analytical skills

Attention to detail

Stakeholder engagement

Communication (oral & written)

Team collaboration

Tools

SharePoint

Excel

Job description

We currently have a vacancy for a Compliance Associate on a specified purpose contract for 21 months in the IGD Division. This role is aligned with the Bank Executive grade. New entrants will commence on Point 1 of the relevant salary scale; in this case the starting salary will be €39,042.

The purpose of this role is to carry out the necessary functions (as part of a team) to ensure that the Bank's Freedom of Information obligations are achieved. The role holder is also responsible for supporting the Central Bank's compliance with specific obligations (e.g. Official Languages Act (OLA), Ethics and Complaints).

Responsibilities:

• Conduct administrative tasks to support the FOI team, including monitoring shared inbox, operation of the FOI SharePoint site. Respond to information requests in accordance with the Central Bank's policies and procedures and in compliance with the FOI Act. Act as a FOI contingent decision maker when required.
• Undertake analysis when required, and/or draft reports in a timely manner for review by management.
• Support the Complaints Officer in the coordination and implementation of the Central Bank's Complaints Handling process and reporting compliance. Respond to non-complaints queries in a prompt and professional manner. Provide support and assistance to divisions across the Central Bank to ensure compliance with the complaints handling process.
• Support the Governance Division in the implementation of the OLA Framework to include the provision of guidance to divisions in relation to the requirements of the OLA; Act as liaison with all divisions in relation to breaches of OLA and preparation of annual report of compliance.
• Develop and foster strong stakeholder relationships with connected divisions/functions across the Central Bank to ensure delivery of objectives and to promote a culture of collaboration, engagement and continuous improvement. Develop and foster good stakeholder relationships with external stakeholders as required.
• Support the division in fulfilling its operational and administrative obligations, for example: the coordination of executive reporting, budget planning, monitoring and reporting, and procurement via SAP etc.

Requirements:

• 1-3 years’ experience in similar operational role
• Analytical, decision making, planning and organisational skills with strong attention to detail.
• Excellent written and verbal communication skills and an ability to engage with stakeholders at all levels.
• Acting professionally, ethically and with integrity. Enthusiastic and a willingness to learn.
• Strong team engagement skills.
• Knowledge of SharePoint and Excel would be an advantage.
• Proficiency in Irish would also be an advantage.

We know it's our people who make the Central Bank special and we are focused on creating a diverse, inclusive, fulfilling and progressive work environment. We encourage applications from candidates with different backgrounds, experiences and perspectives as it strengthens us, as individuals and as an organisation. We are committed to positively supporting candidates with disabilities. If we can make any reasonable accommodations for you in the recruitment process in order to give you the opportunity to perform to your best, please email our Disability Inclusion Partner Aobh Kavanagh ( ) at 01 224 5046. Any information that you provide will be used only for the purposes of providing relevant support and will have no bearing on how your application will be viewed.

We operate a hybrid working model to balance the flexibility working from home provides with the value our office environments bring to support collaboration and connection with colleagues. Our approach to hybrid working enables colleagues to work from home up to 50% of working days, building on an existing broad range of flexible working policies and practices already in place to support our people achieve the right balance.

Our policies also provide insight into our organisational culture, work environment and working arrangements. Here are some of the key policies (subject to ongoing review and amendment).

Closing Date: 16th November 2026

The Central Bank of Ireland is an equal opportunities employer.

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