Communications Coordinator

Jigsaw - The National Centre for Youth Mental Health; Dublin; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Defined Pension Contribution Scheme

10% Discount on Laya Healthcare

Annual leave 25 days

CPD schedule

Flexible working options

Education support

Job summary

Jigsaw – The National Centre for Youth Mental Health is seeking a Communications Coordinator to support our communications strategy and multi-channel storytelling. Reporting to the Digital Communications Manager, you will help tell the Jigsaw story, strengthen our reputation, and drive engagement with diverse audiences across Ireland.

You will collaborate with internal teams, manage multiple projects, and contribute to media relations, messaging guidelines, and policy-ready communications that

Qualifications

• Minimum of 4 year’s relevant experience.
• You are passionate about supporting young people with their mental health and achieving change in Irish society.
• You possess strong negotiation, networking and influencing skills and have experience of internal communications.
• You have the ability to manage multiple projects simultaneously and possess the skills to effectively work within cross functional teams in a collaborative environment.
• You are insights‑driven and are committed to quality, accuracy, and consistency.
• Proficient in Microsoft Office.

Responsibilities

• Support execution of our multi‑channel communications strategy and storytelling plan.
• Tell standout stories to our external audiences.
• Develop messaging that resonates with and informs stakeholders.
• Define key performance metrics around brand, media reach and effectiveness.
• Build relationships with journalists, influencers, internal spokespeople, researchers and young people.

Skills

Negotiation

Networking

Influencing

Internal communications

Project management

Microsoft Office

Tools

Media HQ platforms

Truhawk platforms

Job description

Position Summary

Reporting to the Digital Communications Manager, Jigsaw’s Communications Coordinator will be a central member of a dynamic team in a time of expansion and growth.

Position Summary

Reporting to the Digital Communications Manager, Jigsaw’s Communications Coordinator will be a central member of a dynamic team in a time of expansion and growth.

At Jigsaw, we recognise that effective communications is an area that can make a significant contribution in enhancing public understanding of mental health and has the ability to transform the way young people look after their mental health. It also has the potential to inspire action, to mobilise communities and ultimately to support the achievement of our organisational vision of an Ireland that fully values and better supports our young people’s mental health.

Your role will specifically support the execution of our communications strategy, one that aims to strengthen our reputation, inspire lasting change and influence public policy and conversation in relation to youth mental health, by developing more coherent, inclusive and cohesive communications. Largely focussed on supporting our multi‑channel content and storytelling plan, you will help tell the Jigsaw story in a compelling well, thus enhancing the brand, activating our unique points of difference and driving our reputation across our various audiences.

This is really exciting role in an exciting organisation.

Core Job Requirements

• As an ambitious and creative communications professional, you will work closely with internal teams (senior management, therapists, fundraisers, youth volunteers and more) to gather, and then, tell standout stories to our various external audiences.
• As a strong communicator, you will curate, develop and edit excellent, clinically sound and evidence‑informed content and messaging that resonates with, and supports, our various audiences.
• In line with our ambitions for media relations, you will help Jigsaw become recognised as the youth mental health charity in Ireland; increasingly known as a credible, reliable and authoritative voice for comment, expert opinion, information and support.
• With support from the team, you will define key performance metrics around our brand, media reach and effectiveness.
• You will actively look for opportunities to help us build our profile and relationships with various stakeholders in line with our strategic desire to drive increased fundraising, advocate effectively, and support young people with their mental health.
• You will help formalise a process to ensure media planning and engagement is a key part of all public‑facing campaigns across the organisation (eg pre‑Budget campaigns, corporate partners (Starbucks, M&S etc.) campaigns, National Complement Day, World Mental Health Day etc.).
• You will need to clearly demonstrate knowledge and skills in the design and implementation of a broad range of communications strategies and will support the creation of compelling online content, briefing documents, parliamentary submissions, Annual Reports, messaging guidelines and more.
• You will cultivate and manage relationships with a range of key stakeholders including journalists, influencers, internal spokespeople, researchers, policy makers and young people.

Essential Knowledge, skills and experience required

• Minimum of 4 year’s relevant experience
• You are passionate about supporting young people with their mental health and achieving change in Irish society.
• You possess strong negotiation, networking and influencing skills and have experience of internal communications.
• You have the ability to manage multiple projects simultaneously and possess the skills to effectively work within cross functional teams in a collaborative environment.
• You are insights‑driven and are committed to quality, accuracy, and consistency.
• Proficient in Microsoft Office

Desirable

• Ability to create and edit video would be an advantage.
• Full, clean driving licence.
• Previous experience of Media HQ and Truhawk platforms

Benefits

Salary commensurate with qualifications and experience. Factors taken into account in determining an appropriate scale include the candidate’s knowledge, skills, experience and qualifications relevant to the job.

The salary range for this role will be €45,127 - €64,811

Jigsaw Operates The Following Benefits For Its Employees

• Defined Pension Contribution Scheme: Up to 10% employer and 5% employee contribution
• 10% Discount on Laya Healthcare
• Annual leave 25 days, exclusive of public holidays and 1.5 company days
• Comprehensive annual CPD schedule
• Flexible working options
• Financial support for further education

Please note

• The closing date for these roles is 12 pm on Monday 24th August.
• The above Job Description is not intended to be a comprehensive list of all duties involved. A full job description will be provided upon request.
• Depending on location, this role may require access to a car.
• Meeting the needs of the service requires flexibility and a willingness to work evenings and weekends, as needed.
• All Jigsaw staff members are required to obtain Garda clearance as a condition of their initial and continued employment.
• Jigsaw is an Equal Opportunities Employer.
• All documentation received by Jigsaw will be processed in accordance with the Data Protection Acts, 1988 and 2003 General Data Protection Regulation (GDPR; 2018). The information will only be used by Jigsaw in the processing of job applications and for ongoing administrative purposes with job candidates.