Commercial Operations Specialist, Dublin (Hybrid)

Ornua; Dublin; Hybrid; EUR 38,000 - 52,000; Full time

Job summary

Ornua in Dublin is seeking a Commercial Operations Executive to support growth with Key Customer Accounts. You will coordinate between Commercial, Supply Chain, Marketing and 3rd Party Logistic Providers, while maintaining accuracy in forecasting and reporting.

Reporting to the Senior Account Manager, this role requires strong analytical skills, proficiency in Power BI, Excel and PowerPoint, and the ability to manage large data volumes in a fast-paced environment.

Qualifications

• Bachelor’s degree in business, Food Business, or related discipline.
• Experience in a commercial support or administrative role, preferably with retailers.
• Proficiency in Power BI, Excel, and PowerPoint.
• Strong numerical, analytical and organisational skills.
• Excellent communication and presentation skills.
• Ability to handle large data sets and reporting systems.
• Self-starter in a fast-paced, high-growth environment.

Responsibilities

• Act as the Commercial team’s lead contact with Customer Service and Supply Chain including product availability, stock management on a daily basis for promotions and ownership of the team’s service-level reporting.
• Partner with National Account Managers to deliver accurate forecasts by SKU and by customer, building a consolidated periodic sales plan.
• Align commercial plans with Marketing and Trade Marketing teams on customer activations, including sampling and POS planning and requirements.
• Serve as lead contact for Field Sales Representatives, managing their reporting and tracking product sample allocations.
• Provide ongoing support to the Commercial Director, National Account Managers and Category team, including sales reporting and ad hoc requests.
• Gather and analyse customer and competitor information, maintaining market pricing and promotional trackers.
• Use customer reporting data to support the Category Management team in developing shared insights that enable value-adding decisions.
• Contribute to the preparation of presentations for customer meetings.
• Manage sales enquiries and, in conjunction with Marketing, respond to consumer complaints.
• Support Marketing brand events where relevant, including co-ordinating customer invitations.

Skills

Power BI

Microsoft Excel

PowerPoint

Education

Bachelor's degree in business

Food Business

Food Science

Tools

Power BI

Microsoft Excel

PowerPoint

Job description

Ornua in Dublin is seeking a Commercial Operations Executive to support growth with Key Customer Accounts. You will coordinate between Commercial, Supply Chain, Marketing and 3rd Party Logistic Providers, while maintaining accuracy in forecasting and reporting.

Reporting to the Senior Account Manager, this role requires strong analytical skills, proficiency in Power BI, Excel and PowerPoint, and the ability to manage large data volumes in a fast-paced environment.