Cloud Engineer II

Sprinklr; Dublin; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

Sprinklr in Dublin, Ireland is seeking a full-time Cloud Engineer to design, deploy, and optimize scalable cloud infrastructure across major providers. The role emphasizes building robust CI/CD pipelines and a microservices approach using Docker and Kubernetes.

You will mentor the cloud engineering team, implement security and observability best practices, and collaborate with product teams to align cloud strategy with business objectives.

Qualifikationen

• 2 years of work experience.
• Strong hands-on experience deploying SaaS across Azure and GCP.
• 1+ years experience in one or more programming languages - Python/Java/Go/Bash.
• Decent skills in configuration management/IAC tools like Ansible and Terraform.
• Good database management skills - MongoDB, Elasticsearch, MySQL, Redis, Kafka, etc.
• Strong understanding of cloud-native landscape - Kubernetes, observability, SecOps.

Aufgaben

• Identify and proactively solve complex issues to enhance system scalability.
• Deploy, automate, maintain, troubleshoot and improve backend infrastructure.
• Maintain and improve CI infrastructure and pipelines (build, test, package).
• Help development teams set up and maintain their CI pipelines and tools.
• Provide code reviews and share best practices within the team.
• Work with Agile/Kanban/CI/CD pipelines, Jenkins, Git, and Artifactory.
• Build and maintain Microservices Architecture in production using Docker and Kubernetes.
• Lead design, implementation, and optimization of cloud infrastructure solutions.
• Provide mentorship to the cloud engineering team.
• Collaborate with stakeholders to align cloud strategy with business objectives.
• Architect highly available and scalable cloud environments.
• Develop and enforce cloud security and compliance best practices.
• Lead initiatives to automate processes and improve operational efficiency.

Tools

Docker

Kubernetes

CI/CD

Jenkins

Git

Terraform

Ansible

Azure

GCP

Python/Java/Go

Unix

MongoDB

Jobbeschreibung

Ireland - Dublin

Full time

113625-JOB

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

• Identify and proactively come up with solutions to address complex issues and enhance scalability of the systems.
• Deploy, automate, maintain, troubleshoot and constantly improve the systems that will keep the backend infrastructure running smoothly.
• Maintain and improve continuous integration infrastructure and services (build, test and package pipelines)
• Help development teams setup and maintain their continuous integration pipeline and tools.
• Responsible for peer and junior level review of code/work and ensure sharing of best practices within the team and on various platforms
• Working knowledge of modern, continuous development techniques and pipelines (Agile, Kanban, CI/CD, Jenkins, Git, Artifactory).
• Building and maintaining Microservices Architecture in production using Docker and Kubernetes.
• Spearhead the design, implementation, and optimization of cloud infrastructure solutions.
• Provide mentorship and technical guidance to the cloud engineering team.
• Collaborate with stakeholders to align cloud strategy with business objectives.
• Architect highly available and scalable cloud environments.
• Develop and enforce best practices for cloud security and compliance.
• Lead initiatives to automate processes and improve operational efficiency.

What makes you qualified?

• The ideal candidate should be having 2 years of work experience.
• Strong hands-on experience deploying the SaaS products across major cloud providers. Azure, & GCP (way more things beyond compute)
• 1+ years’ experience in one or more programming languages - Python/Java/Go/Bash.
• Decent skills in configuration management/IAC tools. - Ansible and terraform.
• Good Database management skills. - MongoDB, Elasticsearch, MySQL, ScyllaDB, Redis, Kafka etc..
• Strong understanding and hands‑on experience of the cloud‑native landscape. - Orchestration using k8s, observability, SecOps, etc. & observability
• Strong system skills - Unix systems administration background.

Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based.

We focus on our mission

Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

• Lead a new category of enterprise software that we call Unified-CXM.
• Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
• Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product

Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people

We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

EEO - Our philosophy

Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

We’re excited that you’re interested in joining Sprinklr!

Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.

Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.