Clinical Intelligence Capability Lead

UnitedHealth Group; Ulster; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Optum in Ireland seeks a Manager to lead Clinical Intelligence capability operations, turning strategy into actionable requirements and delivery plans. You will coordinate with product, clinical, analytics, AI, UX/UI, and delivery teams to translate insights into structured artifacts and ensure adoption.

The role focuses on documenting requirements, tracking priorities, and maintaining capability artifacts across CSI initiatives, enabling efficient product delivery and stakeholder alignment.

Qualifications

• Bachelor's degree in Healthcare Administration, Business, Public Health, Informatics, Product Management, Operations Management, Life Sciences, Data Analytics, or a related field.
• Proven extensive experience in healthcare, product operations, capability management, program coordination, clinical operations, health technology, analytics operations, consulting, or related matrixed environments.
• Proven experience gathering, documenting, and translating stakeholder needs into requirements, workflows, use cases, user stories, process documentation, or operational plans.
• Demonstrated ability to coordinate cross-functional initiatives involving product, business, clinical, analytics, technology, or delivery stakeholders.
• Proven ability to utilize data, feedback, and process observations to identify issues, develop recommendations, and support fact-based decision-making.

Responsibilities

• Support execution of CSI-related capabilities across the lifecycle, including intake, documentation, prioritization support, requirements gathering, implementation tracking, and ongoing refinement.
• Translate clinical strategy direction, research insights, stakeholder input, and product needs into structured capability artifacts, including requirements summaries, workflow maps, decision logs, use cases, user stories, acceptance criteria, measurement plans, and operational documentation.
• Partner with Product, Clinical Informatics, Research Analytics, AI Strategy, UX/UI, Product Delivery, and business stakeholders to clarify requirements, identify dependencies, and support alignment between CSI recommendations and delivery team needs.
• Maintain CSI capability documentation, including inventories, status trackers, workflow documentation, product/capability artifacts, decision history, issue logs, and implementation support materials.
• Support prioritization within assigned workstreams by organizing inputs, documenting trade-offs, identifying dependencies, and preparing materials that enable clinical strategy, product innovation, and partnership operations decision-making.

Skills

Organizational skills

Communication skills

Execution skills

Written communication

Education

Bachelor's degree in Healthcare Administration, Business, Public Health, Informatics, Product Management, Operations Management, Life Sciences, Data Analytics, or related field

Tools

Microsoft Teams

SharePoint

Excel

PowerPoint

Planner

Azure DevOps

Jira

Smartsheet

Job description

Optum in Ireland seeks a Manager to lead Clinical Intelligence capability operations, turning strategy into actionable requirements and delivery plans. You will coordinate with product, clinical, analytics, AI, UX/UI, and delivery teams to translate insights into structured artifacts and ensure adoption.

The role focuses on documenting requirements, tracking priorities, and maintaining capability artifacts across CSI initiatives, enabling efficient product delivery and stakeholder alignment.