Client Services Analyst

Praxis Tech; Dublin; On-site; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Pension contributions

Paid time off

Job summary

Mifinity in Dublin is seeking a mid-level Client Services Analyst to provide excellent customer support and manage client relationships for a B2C audience. The role is hybrid with a mix of onsite and remote activities, offering a steady path in client services within an iGaming context.

The successful candidate will handle inquiries, coordinate with internal teams, and ensure high levels of customer satisfaction while maintaining professional communication with clients.

Qualifications

• Experience in client services or customer support.
• Ability to manage multiple client relationships and inquiries.
• Strong written and verbal communication skills.

Responsibilities

• Provide excellent customer support to B2C clients.
• Manage and nurture client relationships and account questions.
• Collaborate with internal teams to resolve client issues promptly.

Skills

Customer service

Relationship management

Communication skills

Job description

Position

B2C Client Services Customer Support Hybrid (Mid-Level)

Location

Dublin, County Dublin

Role Overview

The Client Services Analyst will be responsible for providing excellent customer support and managing client relationships.

About Mifinity

Mifinity is an iGaming operator based in Belfast, GB with over 100 employees.

Benefits

• Health insurance
• Pension contributions
• Paid time off