Client Relationship Manager - Facilities Management

Sodexo Ltd; Limerick; On-site; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Wellbeing platform

Employee Assistance Programme (EAP)

24h Virtual GP service

Sodexo Discounts

Pension plan

Learning & development tools

Bike to Work

Enhanced benefits & leave

Job summary

Sodexo Ltd in Limerick is seeking an experienced Client Relationship Manager to lead the delivery of integrated hard and soft facilities management services across a multi-site portfolio in the West and South of Ireland.

The role requires building strong client relationships, driving operational excellence, and managing budgets, forecasting, and P&L while leading engineering and facilities teams to deliver exceptional service and contract growth.

Qualifications

• Significant experience managing technical services, engineering, or integrated facilities management contracts.
• Strong knowledge of hard and soft FM, asset management, and maintenance strategies.
• Experience managing large operational teams and senior client relationships.
• Commercially astute with experience managing budgets, forecasting, and P&L.
• A proven ability to improve operational performance and grow client accounts.
• A qualification in Engineering, Facilities Management, Building Services, or a related discipline is desirable, along with professional memberships or HSE qualifications such as IWFM, IOSH, CIBSE, IET, or NEBOSH.

Responsibilities

• Lead the delivery of integrated hard and soft FM services across a multi-site portfolio.
• Build strong relationships with key client stakeholders and ensure exceptional service delivery.
• Drive operational excellence, compliance, and continuous improvement across engineering and facilities operations.
• Manage account budgets, forecasting, P&L performance, and identify opportunities for contract growth.
• Lead, coach, and develop operational management teams, creating a high-performing culture.
• Support contract mobilisations, service transformations, and capital projects while driving innovation and best practice.

Skills

Facilities management

Client relationships

Budgeting

P&L management

Leadership

Engineering background

Education

Engineering degree or related

FM qualifications (IWFM, IOSH, CIBSE, IET, NEBOSH)

Job description

Client Relationship Manager - Facilities Management

Client Relationship Manager - Facilities Management

Location:Limerick, Republic of Ireland

Contract:Full-time, Permanent

Are you an experienced Facilities Management professional with a strong technical background and a passion for delivering exceptional client service?

At Sodexo, we're looking for an experienced Account Manager to lead the delivery of integrated facilities management services across a multi-site portfolio in the West and South of Ireland. This is an exciting opportunity for a commercially minded leader who thrives in fast-paced environments and has a proven track record of managing technical services, engineering teams, and key client relationships.

What you'll be doing

• Lead the delivery of integrated hard and soft FM services across a multi-site portfolio.
• Build strong relationships with key client stakeholders and ensure exceptional service delivery.
• Drive operational excellence, compliance, and continuous improvement across engineering and facilities operations.
• Manage account budgets, forecasting, P&L performance, and identify opportunities for contract growth.
• Lead, coach, and develop operational management teams, creating a high-performing culture.
• Support contract mobilisations, service transformations, and capital projects while driving innovation and best practice.

What we're looking for

• Significant experience managing technical services, engineering, or integrated facilities management contracts.
• Strong knowledge of hard and soft FM, asset management, and maintenance strategies.
• Experience managing large operational teams and senior client relationships.
• Commercially astute with experience managing budgets, forecasting, and P&L.
• A proven ability to improve operational performance and grow client accounts.
• A qualification in Engineering, Facilities Management, Building Services, or a related discipline is desirable, along with professional memberships or HSE qualifications such as IWFM, IOSH, CIBSE, IET, or NEBOSH.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout your career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
•  Sodexo UK and Irelands enhanced benefits & leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications