Client Migration Delivery, Custody & Banking - Irish Branch Client Migration

ntrs

Limerick

On-site

EUR 90,000 - 120,000

Full time

6 days ago
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Job summary

Northern Trust is seeking a Senior Consultant in Custody Client Services to drive the controlled migration of custody and banking clients to the Irish Branch. You will coordinate migrations across multiple teams, ensure operational readiness and strong risk and regulatory delivery, and manage governance and communications to clients throughout the transition.

The role emphasizes structured program management, collaboration across Client Services, Relationship Management, Operations, Legal,

Qualifications

  • Experience in managing complex cross-functional programs.
  • Ability to coordinate client migrations across multiple workstreams.
  • Strong focus on client outcomes, risk and regulatory delivery.

Responsibilities

  • Coordinate end-to-end client migrations to the Irish Branch.
  • Maintain migration plans with scope, milestones and dependencies.
  • Coordinate readiness and governance across multiple partner functions.
  • Provide oversight for complex migrations and transition to operating model.

Skills

Project management
Stakeholder management
Risk management
Regulatory delivery

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role/ Department:

The Senior Consultant, within Custody Client Services is responsible for supporting the controlled migration of in scope custody and Banking clients to the Northern Trust Irish Branch. The role provides structure, pace and transparency across a complex, cross-functional program while maintaining a strong focus on client outcomes, operational readiness, risk management and regulatory delivery.

Working as a highly collaborative individual contributor, the individual will coordinate multiple client migrations, workstreams and stakeholders across Client Services, Relationship Management, Operations, Legal, Compliance, Risk, Product, Technology and other partner functions. The role ensures that plans, dependencies, decisions and client impacts are actively managed through to implementation and stabilisation.

This role is ideal for a project management professional who enjoys bringing structure to complexity, partnering across functions and delivering meaningful change. It offers the opportunity to shape a significant client and operating model transition while strengthening expertise in custody, regulatory change and enterprise delivery.

Coordinate and oversee Custody and Banking delivery activities associated with the Irish Branch migration project, ensuring effective alignment and execution in partnership with the Senior Project Manager.

Develop and maintain an integrated migration plan covering client, operational, legal, regulatory, technology, data and change activities.

Coordinate client-level and operational readiness and ensure migration requirements, decisions, risks and actions are clearly owned and progressed.

Protect the client experience by aligning the future service operating model, communications, implementation activity and transition support.

Provide clear governance, reporting and escalation to support timely decision-making and accountable delivery.

Apply disciplined risk and control management throughout planning, execution, cutover and post-migration stabilisation.

1. Client Migration Ownership and Readiness

Support the end-to-end migration of impacted custody and banking clients to the Irish Branch.

Maintain a client migration inventory and status view, including scope, complexity, key contacts, milestones, document requirements, dependencies, risks and readiness criteria.

Partner with Relationship Managers, Client Service Delivery Managers, Service Managers and other client-facing teams to understand each client's business, servicing requirements and migration impacts.

Coordinate proactive, clear and consistent client communications, ensuring queries, concerns and decisions are addressed or escalated promptly.

Support client due diligence, service reviews, implementation discussions and the preparation of relevant management information where required.

Ensure the proposed service operating model is understood, documented and aligned across the client and internal delivery teams.

Provide enhanced oversight for complex or strategic client migrations and support a seamless transition into the Irish Branch service model.

2. Project Planning and Delivery Management

Develop, maintain and control detailed project plans, timelines, milestones, deliverables, actions, risks, issues, assumptions and dependencies.

Coordinate migration workstreams ensuring alignment on scope, priorities, sequencing, ownership and expected outcomes.

Establish clear delivery standards, readiness criteria and evidence requirements for each migration stage.

Monitor progress against agreed plans, identify potential roadblocks and proactively recommend solutions to keep delivery on track.

Maintain decision, issue and action logs and ensure overdue or high-impact items are actively escalated.

Coordinate implementation, cutover and post-migration support plans, including operational readiness, contingency arrangements and lessons learned.

Track key deliverables, client outcomes and benefits realisation measures, reporting variances and recovery actions.

3. Cross-Functional Coordination and Stakeholder Management

Partner with business, operations, technology, data, product, legal, compliance, risk, tax and other functional teams to drive execution and ali

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