Client Care Coordinator - Fast-Growth Homecare with CPD

hello.de AG; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Social events

Supportive work environment

Career development opportunities

Job summary

Platinum Homecare in Blanchardstown, Co Dublin is seeking a Client Care Coordinator to manage daily schedules for care assistants, resolve client care call issues, and ensure every client has a dedicated care team.

You will liaise with the Care Manager on start dates for new carers, handle scheduling queries, and prepare weekly reports, with a supportive startup culture and opportunities for professional development.

Qualifications

• 1 year scheduling experience is an advantage.
• 1 year Office Administration experience.
• One Touch software experience is an advantage.
• Healthcare experience is an advantage.
• Excellent organisational skills.
• Ability to work independently.
• Career Development opportunities that a start-up can offer, if you wish to grow and develop with Platinum Home Care.
• Training / Continued Personal Development (CPD) provided
• Competitive salary based on experience

Responsibilities

• Coordinate care assistants' schedules on a daily basis.
• Address operational issues arising in relation to customer care calls.
• Ensure all clients have a permanent care team assigned to them.
• Deal with scheduling queries and respond accordingly.
• All emergency cover assigned until 10am the next working day.
• Ensure clients are informed of all time changes.
• Ensure all schedules are assigned 2 weeks in advance.
• Ensure weekly allocated hours are correct.
• Liaise with Care Manager on start dates for new carers.
• Reports completed on the shared drive by 12pm on the last working day.
• Weekly reporting

Skills

Scheduling experience

Office administration

Healthcare experience

Organisational skills

Independent work

Tools

One Touch software

Job description

Platinum Homecare in Blanchardstown, Co Dublin is seeking a Client Care Coordinator to manage daily schedules for care assistants, resolve client care call issues, and ensure every client has a dedicated care team.

You will liaise with the Care Manager on start dates for new carers, handle scheduling queries, and prepare weekly reports, with a supportive startup culture and opportunities for professional development.